GWDG – IT in der Wissenschaft
Message-Id: 202105212005
Time: until Rocket.Chat solves the issue
Affected: Users of the Rocket.Chat Client
Impact: Problems with automatic update of older clients
Users with older client version (2.x and older) may experience an issue where the client
suggests and offers [...]
Message-Id: 202105191620
Time: 05/20/2021, 5PM
Affected: GWDG Rocket.Chat users
Impact: Rocket.Chat will be unavailable for a short period.
On Thursday 20th at 5 pm the service chat.gwdg.de will receive a configuration change and
will restart in the process.
In the [...]
Message-Id: 202105141448
Time: 20.05.2021 17:00-19:00
Affected: RStudio-Server, Galaxy-Server, gwdu100
Impact: Services are not available
Due to the maintenance work on Thu. 20.05.2021 17:00-19:00 the following systems and services will be unavailable:
Bioinformatik-Server gwdu100.gwdg.de
Galaxy-Server (galaxy.gwdg.de)
RStudio-Server (rstudio.gwdg.de)
geneXplain (genexplain.gwdg.de) [...]
Meldungsnummer: 202105051105
Zeitraum:
Betroffen: ShareLaTeX/Overleaf
Auswirkungen: Service down
Due to yet unkown reasons the service sharelatex.gwdg.de suffered an outage from 09.40-10.50 am which required a complete restart of the service. [...]
The planned maitenance has been completed. The new version is expected to have resolved
issues regarding user presence indication. It is recommended to [...]
On Monday 3rd before 9am the service chat.gwdg.de will receive a software update.
Consequentially the service will be unavailable for 15-20 min.
The update
Message-Id: 202104281645
Time: April 28th 2021
Affected: all ShareLaTeX users
Impact: Service available again
After increased usage of the service ShareLaTex/Overleaf during the first half of the day
performance of the service started to degrade again.
Analysis of the ongoing [...]
On 29.04.2021 between 6:00 p.m. and approx. 7:00 p.m. GWDG Pad (HedgeDoc) will be under maintenance. The Service will not be
Message-Id: 202104261610
Time: April 27th 2021, 4 pm until abaout 6 pm
Affected: all ShareLaTeX users
Impact: Service available again
After a difficult and tumultuous maintenance and some delay the service is available again
since 7pm.
So far everything indicates [...]
Message-ID: 202104231938
Time period: from 26.04.2021
Affected: zoom on-premise users
Impact: No meetings via our zoom-on-premise environment.
As you probably know, our zoom-on-premise environment is still in the
testing phase.
It is planned to rebuild the environment from scratch. Within [...]
Message-Id: 202104190858
Time: 22.04.2021 5:00pm – 7:00 pm
Affected: GWDG Cloud Server service user
Impact: Servers can not be managed. Running servers are unaffected and still reachable.
The maintenance on GWDG Cloud Server services has been completed. [...]
Message-ID: 202104201625
Time period: 20.04.2021, ca. 5:00 – 5:45 P.M.
Affected: Users of Rocket.Chat
Impact: Rocket.Chat not available during maintenance
On Thursday 22th at 5 pm the service chat.gwdg.de will enter planned maintenance and have
its server updated.
In the [...]
Message-ID: 202104201400
Time period: 20.04.2021, until 15:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad available again
The malfunction was solved and the service HedgeDoc/Pad (https://pad.gwdg.de) is available again. [...]
Message-ID: 202104201400
Time period: 20.04.2021, since 13:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad not available
Due to a malfunction the service HedgeDoc/Pad (https://pad.gwdg.de) is currently unavailable.
We work hard on solving the malfunction as soon as possible. [...]
Message-ID: 202104191456
Time period: 19.04.2021
Affected: –
Consequences: Printingis at the LRC SUB is now possible again
From the 19.April.2021, the LRC offers access to 20 individual work places during the following service hours: Mon, Wed and Fri from 10:00 [...]
Message-Id: 202104140955
Time: 15.04.2021 between 5:00 p.m. and approx. 7:00 p.m.
Affected: pad.gwdg.de
Impact: service not available
On 15.04.2021 between 5:00 p.m. and approx. 7:00 p.m. GWDG Pad (HedgeDoc) will be under maintenance. The Service will not be available during [...]
Message-Id: 202104121628
Time: 12.04.2021 16:18
Affected: ShareLaTeX users
Impact: Issues with compilation of LaTex documents have been solved
The service experienced a temporary overload today and after a restart is now functional again. [...]
Message-Id: 202104121618
Time: 12.04.2021 16:18
Affected: ShareLaTeX users
Impact: Issues with compilation of Latex documents
The compialtion of LaTeX documents is currently disrupted. We are working on it. We apologize for any inconveniences.
Message-Id: 202104050414
Time: 05.04.2021, since 4 A.M.
Affected: UNIX Fileservice
Impact: none
Today, from 12:30 A.M., there existed sporadic malfunctions within the UNIX Fileservice.
These malfunctions were caused by a defect connection to one of the storage systems.
All malfunctions [...]
Message-Id: 202104071718
Time: 07.04.2021 17:18
Affected: All AcademicCloud/Owncloud users
Impact: Access to AcademicCloud/OwnCloud possible again
We detected a bottleneck in the Academic Cloud ownCloud configuration and solved it.
The configuration caused a second request for each access to the storage [...]