Malfunction solved: HedgeDoc/Pad
in All, Cloud, Operating news

Message-ID: 202104201400
Time period: 20.04.2021, until 15:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad available again

The malfunction was solved and the service HedgeDoc/Pad (https://pad.gwdg.de) is available again. [...]


Malfunction: HedgeDoc/Pad
in All, Cloud, Operating news

Message-ID: 202104201400
Time period: 20.04.2021, since 13:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad not available

Due to a malfunction the service HedgeDoc/Pad (https://pad.gwdg.de) is currently unavailable.
We work hard on solving the malfunction as soon as possible. [...]



Malfunction solved: AcademicCloud/Owncloud
in All, Cloud, Operating news

Message-Id: 202104071718
Time: 07.04.2021 17:18
Affected: All AcademicCloud/Owncloud users
Impact: Access to AcademicCloud/OwnCloud possible again

We detected a bottleneck in the Academic Cloud ownCloud configuration and solved it.
The configuration caused a second request for each access to the storage [...]


Malfunction: AcademicCloud/Owncloud
in Cloud, Operating news

Message-Id: 202104071718
Time: 07.04.2021 17:18
Affected: all AcademicCloud/Owncloud user
Impact: disruptive access of AcademicCloud/OwnCloud

The access of the AcademicCloud/Owncloud is currently disrupted. We are working on it. We apologize for any inconviniences.

  [...]


Malfunction: Jupyter
in Cloud, Operating news

Message-Id: 202103102108
Time: 10th March 2021 8.15 pm
Affected: All Jupyter Users
Impact: Jupyter was unavailable

Due to a technical problem, the “Jupyter Cloud” service is temporarily not available. [...]


Solved: GWDG Cloud Server – Self-Service
in Cloud, Operating news

Message-Id: 202102261615
Time: ab 26.02.2021 – 09.03.2021
Affected: GWDG Cloud Server user
Impact: none

The creation of new VMs can be done in the Self-Service section on gwdg.de again.
Please feel free to also use the dashboard on cloud.gwdg.de. [...]




Update: Malfunction: GWDG Cloud Server – Self-Service
in Cloud, Operating news

Meldungsnummer: 202102261615
Zeitraum: ab 26.02.2021
Betroffen: GWDG Cloud Server Nutzer
Auswirkungen: Auswirkung auf das Starten einer virtuellen Maschine

 

UPDATE_1:

Das Erstellen neuer Virtueller Maschinen über das GWDG Cloud Server – Self-Service auf gwdg.de ist weiterhin nicht möglich.

Wir konnten [...]


Malfunction: GWDG cloud cerver – Self-Service
in Cloud, Operating news

Message-Id: 202102261615
Time: from 26.02.2021
Affected: GWDG cloud server user
Impact: Impact on starting a virtual machine

Currently it is not possible to start a new virtual machine via the GWDG Cloud Server – Self-Service on gwdg.de. We therefore recommend [...]



[Fixed] GWDG Cloud Server
in All, Cloud, Operating news

Message-ID: 202102241400
Period: 24.02.2021 seit 11:50 Uhr
Affected: Users of the GWDG Cloud Server
Impact: New servers could not be started

The cloud is ready for operation again. Running VMs were not affected, only the creation of new VMs failed, [...]


Störung: OnlyOffice unter ownCloud
in Cloud, Operating news

Meldungsnummer: 202102230900
Zeitraum: seit etwa 23:00 Uhr
Betroffen: ownCloud
Auswirkungen: OnlyOffice ohne Funktion

Aufgrund einer technischen Störung ist zurzeit die Nutzung von OnlyOffice unter ownCloud nicht möglich.

Wir arbeiten bereits an der Lösung des Problems, der externe Support ist auch [...]