Malfunction: CrashPlan Pro
in Cloud, Fileservice, Operating news

MessageID: 20181810181815
Time: since 18:15h
Affected: all users of crash plan pro
Impact: no access to crash plan pro

Due to a malfunction the service crash plan pro is currently not available.

We apologize for any inconveniences. We are working [...]


Maintenance: GWDG ownCloud on 2018/10/07
in Cloud, Operating news

The GWDG ownCloud service will not be available on Sunday, October 7th from 3 to 6 PM due to maintenance work. The ownCloud software will be updated to version 10.0.10.
A changelog of the version can be found here: https://owncloud.org/news/owncloud-server-10-0-10-release/ [...]



Failure: Academiccloud and GWDG ownCloud
in Cloud, Operating news

Message-Id:  201809261100
Time: September, 26th 2018, ca. 10:30am – 11 am
Affected: Users of Academiccloud and GWDG ownCloud
Impact: Academiccloud and GWDG ownCloud be accessed again

The services Academiccloud and GWDG ownCloud are accessible again. [...]


Failure: Academiccloud and GWDG ownCloud
in Cloud, Operating news

Message-Id:  201809261030
Time: September, 26th 2018, since ca. 10 am
Affected: Users of Academiccloud and GWDG ownCloud
Impact: Academiccloud and GWDG ownCloud cannot be accessed

The services Academiccloud and GWDG ownCloud are not accessible at the moment caused by problems [...]


Failure: ShareLaTeX
in All, Cloud, Operating news

Message-Id: 201809141750
Time: 14.09.2018, since 5pm
Affected: ShareLaTeX
Impact: ShareLaTeX throws server-error while compiling.

The ShareLaTeX server throws compilation errors. We are working on this to fix this problem.

Since our employees finished work for today this may take until [...]










Information: Update to ownCloud Version 10
in Cloud, Operating news

Message-Id: 201712271100
Time: 28.12.2017, 10am – 4pm
Affected: Users of ownCloud
Impact: Service not available

On Dec 28th from 10am till 4pm, we will update ownCloud to Version 10.0.4

New features:

  • Custom groups
  • OnlyOffice (alpha)
  • Authentification via oAuth (this requires
[...]

Solved: Owncloud
in All, Cloud

MessageID: 201712050815
Time: 05.12.2017 ab 8:15
Affected:  Owncloud user
Impact: service available

The owncloud service is now available again. [...]


Malfunction: Owncloud
in Cloud, Operating news, OS

MessageID: 201712050815
Time: 05.12.2017 ab 8:15
Affected:  Owncloud user
Impact: no connection

At the moment, there is no connection to the Ownclod service.

We are already working on the problem. [...]


Malfunction: Owncloud
in Cloud, Operating news, OS

Message-Id 2017081706500
Time: 16.08.2017, ab etwa 23 Uhr
Affected: User of Owncloud
Impact:  Owncloud is not available

We investigate the cause of the disorder. We are working on a solution.

  [...]