Information: Malfunction Trouble-Ticket-System OTRS
in Operating news

Message-Id: 201805301340
Time: 30.05.2018 until 1:20 am
Affected: Trouble-Ticket-System OTRS
Impact: Delayed delivery and processing of tickets

Due to a malfunction at the Trouble-Ticket-System OTRS today delays of the delivery and processing of tickets occured. The problem was solved and [...]


Malfunction: Partial service malfunction
in All, Email, Fileservice, Network, Operating news

MessageID: 201805301000
Time: 30.05.2018
Affected: Nutzer der GWDG
Impact: Mehrere GWDG-Dienste gestört

Leider hat die gestrige Störung heute Morgen zu einigen Teilstörungen bei verschiedenen Diensten geführt. Wir arbeiten an der Beseitigung der Probleme.

Bitten melden Sie auftretende Probleme und Störungen [...]


Solved: Malfunction Network
in Operating news

Message-Id: 201805291600
Time: 29.05.2018, 4:00 pm – 6:15 pm
Affected: GWDG Users
Impact: GWDG services are available again

The network issues are solved and all GWDG services are available again. [...]


Grundsteinlegung für das gemeinsame Rechenzentrum am Göttingen Campus
in Top News

Grundstein für Rechenzentrum auf dem Nordcampus gelegt – Größtes Neubauprojekt der Universität

(pug) Das momentan größte Neubauprojekt der Universität Göttingen nimmt Form an: Seit Anfang des Jahres entsteht auf dem Nordcampus der Bau des neuen gemeinsamen Rechenzentrums für den Wissenschaftsstandort [...]


Update #2: Malfunction Network
in Operating news

Message-Id: 201805291600
Time: since 29.05.2018, 4:00 pm
Affected: GWDG Users
Impact: Multiple GWDG services are unavailable

Due to network issues, multiple GWDG services are currently unavailable.
We apologize for any inconvenience.

Update #1: Following services are currently unavailable:

  • Exchange
  • ownCloud
[...]

Update #1: Malfunction Network
in Operating news

Message-Id: 201805291600
Time: since 29.05.2018, 4:00 pm
Affected: GWDG Users
Impact: Multiple GWDG services are unavailable

Due to network issues, multiple GWDG services are currently unavailable.
We apologize for any inconvenience.

Update #1: Following services are currently unavailable:

  • Exchange
  • ownCloud
[...]

Malfunction: Network
in All, Operating news

Message-Id: 201805291600
Time: since 29.05.2018, 4:00 pm
Affected: GWDG Users
Impact: Multiple GWDG services are unavailable

Due to network issues, multiple GWDG services are currently unavailable.
We apologize for any inconvenience. [...]



Issues with jupyter.gwdg.de
in Operating news

Message-Id: 201805250917
Time: 25.05.2018
Affected: All jupyter.gwdg.de users
Impact: Notebooks cannot be started

Starting of jupyter notebooks does not work at the moment. We are working on a solution. [...]



Wartung: jupyter.gwdg.de am 23.05.2018
in All, Operating news

Meldungsnummer: 201805221600
Zeitraum: Mittwoch, 23.05.2018, 11:00 – 13:00 Uhr
Betroffen: Alle Nutzer von jupyter.gwdg.de
Auswirkungen: jupyter.gwdg.de nicht oder nur eingeschränkt erreichbar

Aufgrund dringender Wartungsarbeiten wird am Mittwoch, den 23.05.2018, ab
11:00 Uhr der Dienst jupyter.gwdg.de in Wartung genommen und für [...]


Information: Data centre closed around pentecost
in Operating news

Message-Id: 201805180745
Time: 20.05. – 21.05.2018
Affected: Customers of GWDG
Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed from 20.05. to 21.05.2018

In urgent cases please contact our support [...]



Information: Malfunction Trouble-Ticket-System OTRS
in Operating news

Message-Id: 201805161430
Time: 16.05.2018 until 1:45 am
Affected: Trouble-Ticket-System OTRS
Impact: Delayed delivery and processing of tickets

Due to a malfunction at the Trouble-Ticket-System OTRS today delays of the delivery and processing of tickets occured. The problem was solved and

[...]


May issue of the GWDG News published
in Top News

The May issue of the GWDG News has just been published.
It contains among others the following topics:
  • Attention Phishing!
  • New Websites for Bioinformatics Software
  • New Strategies for Data Storage Areas
  • Hands-on-Workshop „Data Mining“

Information: Data centre closed on Ascension Day
in Operating news

Message-Id: 201805090920
Time: 10.05.2018
Affected: Customers of GWDG
Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG will be closed on 10.05.2018, the Ascension Day. We kindly ask all users to take [...]



Information: E-Mail Service
in Email, Operating news

Again the email from GWDG mail server are not delivered to Microsoft public domains (outlook/live/hotmail), unfortunately, we do not receive any failure notification from Microsoft, but we get the 250 response which indicate that email is accepted from the Microsoft [...]