Maintenance of ShareLaTeX/Overleaf on 22th at 5 pm
in Operating news

Message-ID: 202104201638
Time period: 22.04.2021, ca. 5:00 – 5:45 P.M.
Affected: Users of ShareLaTeX/Overleaf
Impact: ShareLaTeX/Overleaf not available during maintenance

On Thursday 22th at 5 pm the service sharelatex.gwdg.de will enter planned maintenance and
have its server updated. In the [...]


Maintenance: Rocket.Chat (chat.gwdg.de) on 04/22/2021
in All, Operating news

Message-ID: 202104201625
Time period: 20.04.2021, ca. 5:00 – 5:45 P.M.
Affected: Users of Rocket.Chat
Impact: Rocket.Chat not available during maintenance

On Thursday 22th at 5 pm the service chat.gwdg.de will enter planned maintenance and have
its server updated.
In the [...]


Malfunction solved: HedgeDoc/Pad
in All, Cloud, Operating news

Message-ID: 202104201400
Time period: 20.04.2021, until 15:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad available again

The malfunction was solved and the service HedgeDoc/Pad (https://pad.gwdg.de) is available again. [...]


Malfunction: HedgeDoc/Pad
in All, Cloud, Operating news

Message-ID: 202104201400
Time period: 20.04.2021, since 13:30h
Affected: Users of HedgeDoc/Pad
Impact: HedgeDoc/Pad not available

Due to a malfunction the service HedgeDoc/Pad (https://pad.gwdg.de) is currently unavailable.
We work hard on solving the malfunction as soon as possible. [...]




April issue of the GWDG News published
in Top News

The April issue of the GWDG News has just been published.

It contains among others the following topics:

  • Big Data and High Performance Computing
  • Further Revision of the Application Procedure for User Certificates in the DFN-PKI
  • Kubernetes with Rancher at
[...]




Maintenance completed: Trouble Ticket System GOTRS
in Operating news

MessageID: 202104130750
Time: 15.04.2021, 5:00 p.m. to 9:45 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing possible, GOTRS web interface accessable

The maintenance work on the trouble ticket system GOTRS of the GWDG has been completed. Unfortunately, they lasted [...]


Maintenance: Rocket.Chat on 15th at 5 pm
in Operating news

MessageID: 202104151023
Time: 15.04.2021, 5:00 p.m. to 5:30 p.m.
Affected: Users of Rocket.Chat
Impact: Rocket.Chat not accessible for a short time

Today at 5 pm the service chat.gwdg.de will be updated to a new version. In the process the service [...]


Maintenance: GWDG Pad on 15.04.2021
in Operating news

Message-Id: 202104140955
Time: 15.04.2021 between 5:00 p.m. and approx. 7:00 p.m.
Affected: pad.gwdg.de
Impact: service not available

On 15.04.2021 between 5:00 p.m. and approx. 7:00 p.m. GWDG Pad (HedgeDoc) will be under maintenance. The Service will not be available during [...]


Maintenance: Trouble Ticket System GOTRS on 15.04.2021
in Operating news

MessageID: 202104130750
Time: 15.04.2021, 5:00 p.m. to 7:00 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing delayed, GOTRS web interface unaccessable

On 15.04.2021 between 5:00 p.m. and approx. 7:00 p.m. the GWDG trouble ticket system GOTRS will be under [...]


Malfunction solved: ShareLaTeX 12.April.2021
in All, Operating news

Message-Id: 202104121628
Time: 12.04.2021 16:18
Affected: ShareLaTeX users
Impact: Issues with compilation of LaTex documents have been solved

The service experienced a temporary overload today and after a restart is now functional again. [...]


Malfunction: ShareLaTex 12.April.2021
in All, Operating news

Message-Id: 202104121618
Time: 12.04.2021 16:18
Affected: ShareLaTeX users
Impact: Issues with compilation of Latex documents

The compialtion of LaTeX documents is currently disrupted. We are working on it. We apologize for any inconveniences.

 

[...]


Solved: Malfunction UNIX Fileservice
in All, Fileservice, Operating news

Message-Id: 202104050414
Time: 05.04.2021, since 4 A.M.
Affected: UNIX Fileservice
Impact: none

Today, from 12:30 A.M., there existed sporadic malfunctions within the UNIX Fileservice.
These malfunctions were caused by a defect connection to one of the storage systems.
All malfunctions [...]


Malfunction solved: AcademicCloud/Owncloud
in All, Cloud, Operating news

Message-Id: 202104071718
Time: 07.04.2021 17:18
Affected: All AcademicCloud/Owncloud users
Impact: Access to AcademicCloud/OwnCloud possible again

We detected a bottleneck in the Academic Cloud ownCloud configuration and solved it.
The configuration caused a second request for each access to the storage [...]


Malfunction: AcademicCloud/Owncloud
in Cloud, Operating news

Message-Id: 202104071718
Time: 07.04.2021 17:18
Affected: all AcademicCloud/Owncloud user
Impact: disruptive access of AcademicCloud/OwnCloud

The access of the AcademicCloud/Owncloud is currently disrupted. We are working on it. We apologize for any inconviniences.

  [...]