Sörung: primärer DNS
in Network, Operating news, OS

MessageID: 201829100900
Time:  seit 29.10.2018
Affected: Nutzer von GWDG
Impact: kein Internetzugang

Es gibt z.Z. ein Problem mit dem DNS Server gwdu01 (134.76.10.46), eine DNS Auflösung schlägt fehl wenn nur dieser als einziger DNS Server in den Clients/Servern eingetragen ist.   [...]


Jupyter-Hub on the GWDG Scientific Compute Cluster
in Top News

GWDG now provides a Jupyter-Hub instance that is connected to the GWDG Scientific Compute Cluster. This instance provides two usage modes:

1.) Standard mode: This usage mode is useful, if your Jupyter notebooks are too resource demanding for our standard [...]


Fixed: Malfunction of CrashPlan
in Operating news

MessageID: 20181810181815
Time: since 18:15h
Affected: all users of crash plan pro
Impact: no access to crash plan pro

The issues concerning CrashPlan have been fixed and the service is up and running again. Thank you for your patience. [...]


Malfunction: CrashPlan Pro
in Cloud, Fileservice, Operating news

MessageID: 20181810181815
Time: since 18:15h
Affected: all users of crash plan pro
Impact: no access to crash plan pro

Due to a malfunction the service crash plan pro is currently not available.

We apologize for any inconveniences. We are working [...]


Maintenance: Rocket.Chat on 18.10.2018
in Operating news

MessageID: 201818101000
Time: 18.10.2018, 5:00 – 6:00 am
Affected: all users of the service
Impact: short-term unavailability

The service chat.gwdg.de will be temporarily unavailable today, 18.10.2018, between 5:00 and 6:00 am due to maintenance work. [...]


Maintenance: ShareLaTeX and Jupyter on 18.10.2018
in Operating news

MessageID: 201818100800
Time: 18.10.2018, 5:00 – 6:00 am
Affected: all users of the two services
Impact: short-term unavailability

The services sharelatex.gwdg.de and jupyter.gwdg.de will be temporarily unavailable today, 18.10.2018, between 5:00 and 6:00 am due to maintenance work. [...]


October issue of the GWDG News published
in Top News

The October issue of the GWDG News has just been published.
It contains among others the following topics:
  • GWDG Cloud Server – Part 1: Basics and Access Possibilities
  • Current State of GWDG’s StorNext Environment
  • Free Use of Digital HERDT Media
[...]



Solved: jupyter.gwdg.de
in Operating news

Message-Id: 201810101650
Time: 10th October 2018, since 4:00 pm
Affected: jupyter.gwdg.de
Impact: jupyter.gwdg.de works again

We solved the malfunction and jupyter.gwdg.de is accessible again. [...]


Malfunction: jupyter.gwdg.de
in Operating news

Message-Id: 201810101650
Time: 10th October 2018, since 4:00 pm
Affected: jupyter.gwdg.de
Impact: jupyter.gwdg.de cannot be accessed

Due to high load jupyter.gwdg.de cannot be accessed at the moment. We are working on a solution. [...]


Solved: Trouble Ticket System OTRS
in Operating news

Message-Id: 201810101430
Time: 10th October 2018, 12:00 am – 3:45 pm
Affected: Trouble Ticket System OTRS
Impact: Ticket delivery and processing work again

The problem was solved and all tickets were meanwhile delivered. They will be processed soon. We apologize [...]


Malfunction: Trouble Ticket System OTRS
in Operating news

Message-Id: 201810101430
Time: 10th October 2018, since 12:00 am
AffectedTrouble Ticket System OTRS
Impact: Delayed delivery and processing of tickets

Due to a malfunction at the Trouble-Ticket-System OTRS occasional delays of the delivery and processing of tickets occur [...]





Maintenance: GWDG ownCloud on 2018/10/07
in Cloud, Operating news

The GWDG ownCloud service will not be available on Sunday, October 7th from 3 to 6 PM due to maintenance work. The ownCloud software will be updated to version 10.0.10.
A changelog of the version can be found here: https://owncloud.org/news/owncloud-server-10-0-10-release/ [...]