Maintenance: openITCOCKPIT on 29.04.2019 from 09:00AM to 12:00AM
in Operating news

Message-Id: 201904231212
Time: 29.04.2019, 09:00 Uhr – 29.04.2019, 12:00 Uhr
Affected: Users of openITCOCKPIT
Impact: temporary inaccessibility of openITCOCKPIT

On Monday 29.04.2019 between 09:00 and 12:00 Uhr maintenance on the central system-monitoring-software „openITCOCKPIT“ will be carried out. The work will [...]





Solved: ShareLateX malfunction
in All, Operating news

Message-Id: 201904151100
Time: 13.04.19 6:00 to 15.04.19 11:00
Affected: document rendering

Service disruption of ShareLaTeX since the 13th April 06 am has been resolved. Affected was the rendering of documents. Preventive measures against the problem have been implemented. [...]


Maintenance completed: Trouble Ticket System OTRS
in Operating news

MessageID: 201904091120
Time: 11.04.2019, 5:00 p.m. to 5:30 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is [...]


Maintenance: Trouble Ticket System OTRS on 11.04.2019
in Operating news

MessageID: 201904091120
Time: 11.04.2019, 5:00 p.m. to 6:00 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing delayed, OTRS web interface unaccessable

On 11.04.2019 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system OTRS will [...]



Malfunktion: Netzwerk – GÖNET
in Network, Operating news

MessageID: 201904090730
Affected: Kunden der GWDG
Impact: Unterbrechungen im GÖNET

Im Moment gibt es sporadisch Unterbrechungen im GÖNET. Wir arbeiten intensiv an der Lokalisierung, um das Problem zu lösen. [...]





Solved: Etherpad
in Operating news

Message-Id: 201904030745
Time: Wednesday, 03.04.2019, 09:00 Uhr
Affected: User of Etherpad
Impact: Etherpad available again

Etherpad is available again. [...]


Malfunction: Etherpad
in Operating news

Message-Id: 201904030745
Time: Wednesday, 03.04.2019, 07:00 Uhr
Affected: User of Etherpad
Impact: Etherpad unavailable

Etherpad is currently unavailable. We are working on a solution. [...]