Malfunction solved: Various services
in Fileservice, Operating news

Message-Id: 201906161958
Time: since 06/15/19, 9pm - 06/16/10, 10:30pm
Affected: various services
Impact: mass storage unreachable

Due to problems with mass storage systems, various services are currently not available.

[Update: 22:30] The issue has been fixed. [...]




Maintenance: chat.gwdg.de
in Operating news

Message-Id: 201906121320
Time: 13.06.2019, 5pm-6pm
Affected: all user of chat.gwdg.de
Impact: service is not available for a short time

The service chat.gwdg.de will be updated on 13th June 2019, between 5pm and 6 pm. This will cause a very [...]



Maintenance: Single SignOn on 13.06.2019
in Network, Operating news

Message-Id: 201906110830
Time: 13.06.2019, 5:00 pm - 5:10 pm
Affected: All users
Impact: Reauthentication at Single SignOn

Due to a planned infrastructure change of the Single SignOn Server of the GWDG on 13.06. at 17:00, re-authentication to the system may [...]


Information: Data centre closed around pentecost
in Operating news

Message-Id: 201906071720
Time: 09.06. – 10.06.2019
Affected: Customers of GWDG
Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed from 09.06. to 10.06.2019.

If you want to contact the [...]




Malfunction solved: Unix Fileservice
in Fileservice, Operating news

Message-Id: 201905292045
Time: May 29th 2019 from 8:00 pm to 11:00 pm
Affected: Users of the Unix Fileservice
Impact: Access to Unix Filservice possible

The malfunction has been fixed. We apologize for the trouble caused and thank you for your [...]


Malfunction: Unix Fileservice
in Fileservice, Operating news

Message-Id: 201905292045
Time: May 29th 2019 from 8:00 pm
Affected: Users of the Unix Fileservice
Impact: No access to Unix Filservice

The Unix Fileservice is currently not available. We are working on a quick solution.

[...]


Information: Data centre closed on Ascension Day
in Operating news

Message-Id: 201905290725
Time: 30.05.2019
Affected: Customers of the GWDG
Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG will be closed on 30.05.2019, the Ascension Day. We kindly ask all users to [...]


Maintenance: Guest Network on 29.5.2019
in Network, Operating news

Message-Id: 201905281719
Time: 29.05.2019, 3:00 pm - 3:30 pm
Affected: Users of the guest network
Impact: Interrupted connection

Due to a scheduled configuration change in the infrastructure of the guest network of GWDG, the network connection in the wired guest [...]


Solved: Malfunction SSO
in Operating news

Message-Id: 201905271615
Time: May 27, from 8 am to 4 pm
Affected: New users of the GWDG
Impact: Self-registration and sign-in process SSO possible again

The malfunction has been fixed. The self-registration as well as the sign-in process of new [...]






Maintenance completed: Trouble Ticket System OTRS
in Operating news

MessageID: 201905210940
Time: 23.05.2019, 5:00 p.m. to 5:45 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is [...]