Maintenance completed: SharePoint maintenance
in Operating news

Message-ID: 201812031530
Time: 13.12.2018 start 5 p.m.
Affected: SharePoint farm
Impact: All SiteColllections were temporarily not available

SharePoint maintenance

As announced GWDG SharePoint Farm maintenance has been carried out and has been finished. All site collections are available again without [...]

Maintenance completed: Trouble Ticket System OTRS
in Operating news

MessageID: 201812131800
Time: 13.12.2018, 5:00 p.m. to 6:30 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is [...]

Maintenance: VPN
in Operating news

Message-Id: 201812111600
Time: 13.12.2018, 5:00 pm – 5:15 pm
Affected: VPN-Access via
Impact: Short disruption of VPN services for new and existing connections

Due to a configuration adjustment, the vpn service will be disrupted on 13.12. between 5:00 pm [...]

Maintenance: Trouble Ticket System OTRS on 13.12.2018
in Operating news

MessageID: 201812101550
Time: 13.12.2018, 5:00 p.m. to 6:30 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing delayed, OTRS web interface unaccessable

On 13.12.2018 between 5:00 p.m. and approx. 6:30 p.m. the GWDG trouble ticket system OTRS will [...]

in Operating news


Due to a mandatory system update thursday starting at 4 p.m. there might be a short
disruption while using

Thank you for your patience. [...]

Maintenance: SharePoint Maintenance on 13.12.2018
in Fileservice, Operating news

SharePoint maintenance

The GWDG SharePoint farm will be under maintenance and may be not available. This will affect all Site-Collections starting with one of thefollowing URLs:

We will inform you about the status [...]

Maintenance: Shibboleth
in Operating news

On 29.11. the Shibboleth Identity Provider of GWDG will be migrated to another software.
This can lead to short-term unavailability and it is possible that a new login is required.
The visual appearance also changes considerably and now resembles that [...]

Information: failure of the internet connection
in Network, Operating news

Time: 21.11.2018, 11:40 am till 11:55 am
Affected: users in GÖNET
Impact: no internet connection

On 21.11.2018 a failure of the internet connection occurred due to a misconfiguration on the central firewall between 11:40 am and 11:50 [...]