Malfunction: GWDG cloud cerver – Self-Service
in Operating news

Message-Id: 202102261615
Time: from 26.02.2021
Affected: GWDG cloud server user
Impact: Impact on starting a virtual machine

Currently it is not possible to start a new virtual machine via the GWDG Cloud Server – Self-Service on gwdg.de. We therefore recommend [...]


Behoben: Störung Archiv-Fileservice
in Operating news

Meldungsnummer: 202102261530
Zeitraum:
Betroffen: Archiv-Fileservice
Auswirkungen: kein Zugriff

 

 
Es bestanden durch Lastspitzen Störungen im Archiv-Fileservice.
Der NFS-Zugriff auf das Archiv musste daher leider bis den Vormittag des 26.02.2021 ausgesetzt werden, damit durch Datenspeicherung auf Band neue Kapazitäten zur Verfügung gestellt [...]





Malfunction: NFS access to archive server
in Operating news

Message-Id: 202102241647
Time: 24.02.2021 16:40 until presumably 25.02.2021 12:00
Affected: Users of the archive server
Impact: No NFS access available

Due to problems with the archive fileservice critical memory operations need to be executed on tape.
Therefore the NFS access [...]


[Fixed] GWDG Cloud Server
in All, Cloud, Operating news

Message-ID: 202102241400
Period: 24.02.2021 seit 11:50 Uhr
Affected: Users of the GWDG Cloud Server
Impact: New servers could not be started

The cloud is ready for operation again. Running VMs were not affected, only the creation of new VMs failed, [...]



Störung: OnlyOffice unter ownCloud
in Cloud, Operating news

Meldungsnummer: 202102230900
Zeitraum: seit etwa 23:00 Uhr
Betroffen: ownCloud
Auswirkungen: OnlyOffice ohne Funktion

Aufgrund einer technischen Störung ist zurzeit die Nutzung von OnlyOffice unter ownCloud nicht möglich.

Wir arbeiten bereits an der Lösung des Problems, der externe Support ist auch [...]




Malfunction: UNIX Fileservice of GWDG
in Operating news

Message-Id: 202102220500
Time: 5:00 am
Affected: UNIX - Fileservice
Impact: not available

Due to a system failure the UNIX Home Directories are currently  . We are trying to rectify the problem as quickly as possible and will issue an announcement [...]



Malfunction: UNIX Fileservice of GWDG
in Operating news

Message-Id: 202102191615
Time:
Affected: All GWDG Users
Impact: UNIX-Home-directories

Due to a system failure the UNIX Home Directories are currently not available. We are trying to rectify the problem as quickly as possible and will issue an announcement as soon [...]


Maintenance completed: Trouble Ticket System GOTRS
in Operating news

MessageID: 202102161500
Time: 18.02.2021, 5:00 p.m. to 5:40 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing possible, GOTRS web interface accessable

The maintenance work on the trouble ticket system GOTRS of the GWDG has been completed. The system [...]




Malfunction: UNIX Fileservice of GWDG
in Fileservice, Operating news

Message-Id: 202102162048
Time: 16.02.2021, since 20:00
Affected: Users of UNIX Fileservice
Impact: No Access

Due to a system failure the UNIX Home Directories are currently not available. We are trying to solve the problem as quickly as possible and will [...]


Maintenance: Trouble Ticket System GOTRS on 18.02.2021
in Operating news

MessageID: 202102161500
Time: 18.02.2021, 5:00 p.m. to 6:00 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing delayed, GOTRS web interface unaccessable

On 18.02.2021 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system GOTRS will be under [...]