Maintenance complete: GWDG ownCloud on 05/15/2021
in Cloud, Fileservice

Message-Id: 202105151301
Time: 05/15/2021, 1PM
Affected: GWDG ownCloud users
Impact: GWDG ownCloud service is available again.

The update of GWDG ownCloud to 10.7 was completed on May 15th at 1PM. The
service is available again.
You can find the changelog
[...]



Maintenance: Bioinformatics and Statistics Services on 20.05.2021
in Operating news

Message-Id: 202105141448
Time: 20.05.2021 17:00-19:00
Affected: RStudio-Server, Galaxy-Server, gwdu100
Impact: Services are not available

Due to the maintenance work on Thu. 20.05.2021 17:00-19:00 the following systems and services will be unavailable:

Bioinformatik-Server gwdu100.gwdg.de
Galaxy-Server (galaxy.gwdg.de)
RStudio-Server (rstudio.gwdg.de)
geneXplain (genexplain.gwdg.de) [...]


Maintenance: SharePoint Maintenance on 29.05.2021
in Operating news

Message-ID: 202105121200
Time: 29.05.2021 07:00 – 18:00
Affected: SharePoint farms
Impact: All website collections will temporarily unavailable

SharePoint maintenance

The GWDG SharePoint farms will be under maintenance and will be not available. This will affect all Site-Collections starting with one [...]


Maintenance: pad.gwdg.de
in Operating news

Message-Id: 202105120917
Time: May 12 2021, 12-1pm
Affected: all pad users
Impact: service not available

Due to a security update the service pad.gwdg.de will be unavailable for a short time starting at 12 noon. [...]


Information: GWDG availability on 13.05.2021
in Operating news

Message-Id: 202105112130
Time: 13.05.2021
Affected: Users of the GWDG
Impact: Reduced availability of the GWDG

The GWDG service hotline will not be available by phone on 13.05.2021, the Ascension Day.

If you would like to contact the GWDG on this [...]




Solved: Activation of external services
in Operating news

Message-Id: 202105101854
Time: May 10 2021,non - May 11,2021 8:30am
Affected: all users
Impact: none

The portlet for external services on https://gwdg.de is working again. If this section still appears blank, please klick on “edit” which results in showing you [...]


Malfunction: Activation of external services
in Operating news

Message-Id: 202105101854
Time: May 10 2021, since the afternoon
Affected: all users
Impact: no activation options in the portal

Currently, the portlet for external services on gwdg.de is malfunctioning. This manifests as no options being shown at all, making the [...]


Maintenance of Jupyter-Cloud on May 13th at 5 PM
in Operating news

Message-Id: 202105071609
Time: May 13th 2021 at 5 PM
Affected: All Jupyter Users
Impact: Service temporarily unavailable

On Thursday 13th at 5 pm the service jupyter-cloud.gwdg.de will undergo an update. The service gets a new version of JupyterLab and the [...]


Maintenance: GWDG Cloud Server service
in Cloud, Operating news

Message-Id: 202105070900
Time: Saturday, 08.05.2021, 08:00 to 18:00
Affected: GWDG Cloud Server service
Impact: VMs cannot be managed. Running VMs are not affected and are still accessible.

On Saturday, 08.05.2021, extensive maintenance work will be performed on the GWDG Cloud [...]


Maintenance: Ceph Storage
in Fileservice

Message-Id: 202105042000
Time: 06.05.2021, 17:00 to 19:00
Affected: Parts of the GWDG Cloud Server service, some S3 buckets
Impact: None

The maintenance work was successfully completed. [...]




Malfunction: ShareLaTeX / Overleaf
in Operating news

Meldungsnummer: 202105051105
Zeitraum:
Betroffen: ShareLaTeX/Overleaf
Auswirkungen: Service down

Due to yet unkown reasons the service sharelatex.gwdg.de suffered an outage from 09.40-10.50 am which required a complete restart of the service. [...]


Maintenance: pad.gwdg.de
in Operating news

Message-Id: 202105031508
Time: 03.05.2021, 3pm to 4pm
Affected: users of pad.gwdg.de
Impact: non-availability of the service

At 3:00 pm we will update GWDG Pad (HedgeDoc) to fix the problem which caused the downtimes in the last hours. The service will [...]