Maintenance: Group Drives on 23.11.2017
in Fileservice, Operating news

Message-Id: 201711171323
Time: Nov 23rd, 2017, after 5 p.m.
Affected: Some group drivers (see below)
Impact: No access

Due to maintenance work to improve performance, the following group drives will not be available for probably a few hours after 5

[...]

Störung: Ausfall Fileservice
in Fileservice, Operating news

Meldungsnummer: 201711171305
Zeitraum: 17.11.2017
Betroffen: Alle GWDG-Nutzer
Auswirkungen: Fileservice ist langsam oder nicht zu erreichen

Momentan kommt es zu Problemen beim Fileservice.

Wir arbeiten mit Hochdruck an einer Lösung [...]



Malfunction: UNIX-Fileservice
in Fileservice, Operating news

Message-Id: 201710251655
Time: 25.10.2017
Affected: User of UNIX-Fileservice
Impact: UNIX-Fileservice is not available

There is a malfunction at UNIX-fileservice and we investigate the problem.

We are working on a solution. [...]



Malfunction: TSM-Backup
in Fileservice, Operating news

MessageID: 201710101315
Time: seit 07.10.2017
Affected: Alle Systeme mit TSM-Backup
Impact: Ausfall von Backup und Restore

 

Aufgrund einer Störung bei der Magnetbandverarbeitung ist der Pufferspeicher des TSM-Backupsystems vollständig gefüllt, so dass zurzeit weder Backup- noch Restore-Vorgänge möglich sind.

An [...]




Maintenance: File Service shifted by 1 week
in Fileservice, Operating news

Message-No.: 201709041300
Time: Sep 15th, 2017, from 5 p.m. till Aug 9th
Affected: UNIX file service of University members, functional accounts and personal Windows drives (P:) for University members
Impact: no access to data

In order to stabilize the fileservice [...]


Maintenance: File Service
in Fileservice, Operating news

Message-No.: 201709041300
Time: Sep 8th, 2017, from 5 p.m. till Aug 9th
Affected: UNIX file service of University members, functional accounts and personal Windows drives (P:) for University members
Impact: no access to data

In order to stabilize the fileservice [...]


Solved: Group drives
in Fileservice, Operating news

Message-Id: 201708231705
Time: 23.08.2017, since ca. 16:00 Uhr
Affected: Users of group drives
Impact: No access to group drives

The problems were solved by rebooting the servers.

Connection issues were present on the following drives:

  • wfs-gwd.top.gwdg.de
  • wfs-agrar.top.gwdg.de

 

The [...]


Malfunction: Group drives
in Fileservice, Operating news

Message-Id: 201708231705
Time: 23.08.2017, since ca. 16:00 Uhr
Affected: Users of group drives
Impact: No access to group drives

We experience issues with some group drives at the moment.

We are working on a solution and are sorry for [...]


Malfunction: Group Drives
in Fileservice, Operating news

Message-Id: 201708161340
Time: Aug 16th, 2017, since approx. 10 a.m.
Affected: Group Drive Users
Impact:Temporary Failure of some Group Drives

Due to hardware problems of a mass storage system leading to a fail-
over in the storage virtualisation environment [...]


Maintenance: NetApp
in Fileservice, Operating news, OS

Message-No.: 201707240940
Time: July 24th – 28th
Affected: GWDG customers
Impact: Slower performance of ESX

Due to maintenance work during _this whole week_ on the storage used for our VMware-cluster, we may experience performance issues on the virtual machines.
We [...]




Update 7: Interruption of the power supply on July 22nd, 2017
in Email, Fileservice, Network, Operating news

Message-No.: 201706061530
Time: July 22nd, 2017
Affected: GWDG customers
Impact: Several services are available again

For further information, please visit the following link: https://info.gwdg.de/dokuwiki/doku.php?id=de:services:betriebsunterbrechung

Update 7:
CloudShare services (Powerfolder, ownCloud) are available again. The restart of the other systems are [...]