Update 1: Ausfall des DNS- und DHCP Dienstes
in All, Network, Operating news, Top News

Meldungsnummer: 201904300817
Zeitraum: 30.04.2019, seit ca. 07:50 A.M.
Betroffen: Netzwerkteilnehmer der GWDG
Auswirkungen: Endgeräte können sich nicht mit dem Netzwerk verbinden

Leider kommt es zur Zeit zu Ausfällen des DNS- und DHCP Dienstes

Der Hersteller ist zur Problemlösung mit involviert. [...]



in All, Network, Operating news

Message-Id: 201904300817
Time: 30.04.2019 08:17 A.M.
Affected: Netzwerkteilnehmer der GWDG
Impact: Endgeräte können sich nicht mit dem Netzwerk verbinden

Leider kommt es zur Zeit zur sporadischen Ausfällen des DNS-Dienstes.

Wir arbeiten mit Hochdruck an der Behebung des Problems [...]


Information: Data centre closed on 01.05.2019
in Operating news

Message-Id: 201904261830
Time: 01.05.2019
Affected: Customers of the GWDG
Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed on 01.05.2019. We kindly ask all users to take this into account. [...]







Maintenance: openITCOCKPIT on 29.04.2019 from 09:00AM to 12:00AM
in Operating news

Message-Id: 201904231212
Time: 29.04.2019, 09:00 Uhr – 29.04.2019, 12:00 Uhr
Affected: Users of openITCOCKPIT
Impact: temporary inaccessibility of openITCOCKPIT

On Monday 29.04.2019 between 09:00 and 12:00 Uhr maintenance on the central system-monitoring-software „openITCOCKPIT“ will be carried out. The work will [...]





Solved: ShareLateX malfunction
in All, Operating news

Message-Id: 201904151100
Time: 13.04.19 6:00 to 15.04.19 11:00
Affected: document rendering

Service disruption of ShareLaTeX since the 13th April 06 am has been resolved. Affected was the rendering of documents. Preventive measures against the problem have been implemented. [...]





Maintenance completed: Trouble Ticket System OTRS
in Operating news

MessageID: 201904091120
Time: 11.04.2019, 5:00 p.m. to 5:30 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is [...]


April issue of the GWDG News published
in Top News

The April issue of the GWDG News has just been published.
It contains among others the following topics:
  • New Joint Data Centre on Göttingen Campus
  • Support of Windows 7 will end after Ten Years
  • Important Change in the Use of
[...]

Maintenance: Trouble Ticket System OTRS on 11.04.2019
in Operating news

MessageID: 201904091120
Time: 11.04.2019, 5:00 p.m. to 6:00 p.m.
Affected: Trouble Ticket System OTRS
Impact: ticket processing delayed, OTRS web interface unaccessable

On 11.04.2019 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system OTRS will [...]