Information: Outage of jupyter.gwdg.de
in Operating news

Message-Id: 202008261732
Time: 28.08.2020 from 4.48pm - 5pm
Affected: Users of jupyter.gwdg.de
Impact: Short outage of the service

Due to overload the service jupyter.gwdg.de crashed and restarted at 4.48pm.

The service is available again since 5pm. Regarding the amount of [...]


Maintenance: ShareLatex/Overleaf on 27.08. at 5 pm
in All, Operating news

MessageID: 202008261557
Timeframe: 27.08.2020, from 5:30 PM
Affected: Sharelatex
Consequences: sharelatex.gwdg.de not available

On Thursday 27th at 5.30 pm the service sharelatex.gwdg.de will enter planned maintenance
and be updated to a current version.
In the process the service will be [...]


Maintenance: Rocket Chat on 27.08. at 5 pm
in All, Operating news

MessageID: 202008261404
Timeframe: 27.08.2020, 5 PM till around 6 PM
Affected: Rocket.Chat
Consequences: Service not available

On Thursday 27th at 5 pm the service chat.gwdg.de will enter planned maintenance and be
updated to a current version
In the process the [...]


Malfunction: services experience issues
in All, Operating news

Meldungsnummer: 202008181552
Zeitraum: 18.August 2020, 15:45
Betroffen: connectivity problems to central storage system
Auswirkungen: services experience issues

The following services experience issues due to connectivity problems to a central storage system.

  • Aleph
  • GWDG Gitlab
  • GWDG ownCloud
  • Virtual Webservers
[...]

Malfunction: Windows Update service
in Operating news

Message-Id: 202008151127
Time: Since 15.08.2020
Affected: In Active Directory integrated Windows systems
Impact: Malfunction of Windows Update service

We experience malfunctions with the Windows Update service. Affected are all systems connected to the Active Directory where the WSUS-Server is AD-MS-SUS.top.gwdg.de. [...]


Maintenance: Short-notice update of chat.gwdg.de
in Operating news

MessageID: 202008041000
Timeframe: 14.08.2020, 18:00 – 18:30
Affected: chat.gwdg.de
Consequences: Service not available

In order to resolve an important problem an update of Rocket.Chat on short notice is
necessary. At 06 pm the service will be unavailable for ca. 30 [...]



Maintenance completed: Trouble Ticket System GOTRS
in Operating news

MessageID: 202008111510
Time: 13.08.2020, 5:00 p.m. to 5:55 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing possible, GOTRS web interface accessable

The maintenance work on the trouble ticket system GOTRS of the GWDG has been completed. The system is [...]


July/August issue of the GWDG News published
in Top News

The July/August issue of the GWDG News has just been published.

It contains among others the following topics:

  • Göttingen Research Online – a Portal for Central Data Related Services
  • E-Mail-Encryption Using X.509 Certificates – Part 4: Apple E-Mail Applications
  • Completion
[...]

Malfunction: StorNext on 13.08.2020
in All, Operating news

Message-Id: 202008131154
Time: 13.08.2020 from 11:05 AM until 11:15 AM
Affected: Access to the StorNext-HPC-Filesysteme, login.gwdg.de, as well as NFS-Mounts from fs-base.fs.gwdg.de and fs-user.fs.gwdg.de in the UNIX-Fileservice
Impact: Access not possible

Due to a malfunction, the StorNext-HPC-Filesysteme was temporarily inaccessible. [...]


Maintenance: Trouble Ticket System GOTRS on 13.08.2020
in Operating news

MessageID: 202008111510
Time: 13.08.2020, 5:00 p.m. to 6:00 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing delayed, GOTRS web interface unaccessable

On 13.08.2020 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system GOTRS will be under [...]



Malfunction solved: customer portal gwdg.de
in All, Operating news

Message-Id: 202008101050
Time: from 08/10/2020 10:30 am until 08/10/2020 10:45 am
Affected: User of the customer portal gwdg.de
Impact: customer portal is available now

The malfunction of the customer portal (https://www.gwdg.de) has been fixed.
As a result of an unexpected 
[...]

Malfunction: customer portal gwdg.de
in All, Operating news

Message-Id: 202008101041
Time: 10.08.2020 since 10:30 am
Affected: User of the customer portal gwdg.de
Impact: customer portal not available

There is currently a malfuntion at the customer portal (https://www.gwdg.de). We are working on the fix.
For any inconvenience caused by 
[...]

Malfunction solved: Event-Calendar for the Göttingen Campus
in All, Operating news

Message-Id: 202008101005
Time: 08/07/2020 12:00 pm to 08/10/2020 09:00 am
Affected: User of Event-Calendar
Impact: Event-Calendar is available

The disruption of the event calendar for the Göttingen campus (https://events.goettingen-campus.de) has been fixed. As a result of an unexpected malfunction the [...]


Malfunction: Event-Calendar for the Göttingen Campus
in Operating news

Message-Id: 202008051340
Time: 07.08.2020 13:00
Affected: Event-Calendar for the Göttingen Campus
Impact: Service unavailable

Currently there is a disruption of the event calendar for the Göttingen Campus (https://events.goettingen-campus.de).
The cause of the malfunction is not yet known, and work is [...]