Malfunction solved: GWDG Cloud Server Service
in Cloud, Operating news

Message-Id: 202208300922
Time: uesday, the 30.08.2022 - 6:50 - 8:30
Affected: Users of GWDG Cloud Server Service
Impact: Management of cloud resources not possible

For reasons still unknown, the load balancer of the GWDG Cloud Server service lost its Virtual [...]


Update: New RDS for vCenter Access
in Operating news

Message-Id: 202208251611
Time: permanent, from now on
Affected: Users of the vCenter
Impact: Longterm no access to

Dear VMware customers,

unfortunately some users are experiencing trouble with the permissions on the new RDS, please excuse these issues.

If you have [...]


Maintenance completed: SharePoint
in Operating news

Message-Id: 202208261110
Time: 27.08.2022 07:00 – 15:05
Affected: SharePoint Farm
Impact: All website collections were temporarily unavailable

As announced, GWDG SharePoint Farm maintenance has been carried out and has finished successfully.
All site collections are available again without any restrictions. [...]



Solved: ShareLaTeX/Overleaf Code Editor problem resolved
in Operating news

Message-Id: 202208261431
Time: immeadiately
Affected: Users of ShareLaTeX/Overleaf
Impact: Code Editor problem solved

The display issue with the Code Editor has just been resolved with the help of official
support. Affected users simply need to reload their browser window.

The [...]


Maintenance: SharePoint Maintenance on 27.08.2022
in All, Operating news

Message-Id: 202208261110
Time: 27.08.2022 07:00 – 18:00
Affected: SharePoint farm
Impact: All website collections will temporarily unavailable

The GWDG SharePoint farm will be under maintenance and will be not available. This will affect all Site-Collections starting with one of the [...]


Maintenance: Cloud Server
in All

Message-Id: 202208261100
Time: 2022/09/22, 5:00 p.m.
Affected: Users of the GWDG Cloud Server service
Impact: Unused public (floating) IPs are removed from the projects

Dear users of the GWDG Cloud Server service,
 
due to the increased demand for the GWDG [...]


New RDS for vCenter Access
in Operating news

Message-Id: 202208251611
Time: permanent, from now on
Affected: Users of the vCenter
Impact: Longterm no access to

Dear VMware customers,
you can and should use the new RDS (remote desktop server) vcenter.rds.gwdg.de from now
on.
The servers are web proxy [...]


Maintenance: Collaboard
in AcademicCloud, All, Operating news

Message-Id: 202208251101
Time: 25.8.2022, 5pm - 7pm
Affected: whiteboard.academiccloud.de users
Impact: Possibility of short interruptions of the service

We are performing an update of the Collaboard service. This may cause short interruptions in the use of the service. [...]


Information: Overleaf – code editor problem, support contacted
in Operating news

Message-Id: 202208231136
Time: since 22.08.2022
Affected: ShareLaTeX/Overleaf
Impact: display problems

This mornings maintenance was quickly completed between 7-7.15am but unfortunately did not improve the situation with regards to the display issues in the code editor.

With local support measures exhausted [...]




NHR Graduate School 2023
in Top News

The NHR Graduate School of the NHR Alliance awards up to nine PhD scholarships a year to doctoral students from all over the world. If you have a master‘s degree in computer science, mathematics, the natural or engineering sciences or [...]


Information: Critical Vulnerability in Zoom Clients
in All, Operating news

Message-Id: 202208190649
Time:
Affected:
Impact:

Zoom clients below version 5.11.0 are vulnerable to faked meeting addresses on all supported operating systems (Android, iOS, Linux, macOS and Windows), which allow the system to be compromised.

MacOS requires at least version [...]



Maintenance: Rocket.Chat & ShareLaTeX
in Operating news

Message-Id: 202208181009
Time: 18.08.2022, 5 p.m. until approx. 5:30 p.m.
Affected: Rocket.Chat and ShareLaTeX
Impact: services not available

The services RocketChat and ShareLaTeX receive a small update today starting at 5 pm. The services will be unavailable for about 15-30 [...]




Maintenance: Upgrade of metrics.gwdg.de (Grafana)
in All, Operating news

Message-Id: 202208171037
Time: Maintenance window Thursday, 18.08.2022, 18:00 – 19:00
Affected: Users of metrics.gwdg.de
Impact: Web-UI (Grafana) of metrics.gwdg.de not accessible

Due to an upgrade of Grafana (v8.5.2 -> v9.0.7) the web interface of metrics.gwdg.de will
not be available for [...]