Maintenance: Computeserver gwdu099 and gwdu100
in All, Operating news

Message-Id: 202007151205
Time: Thursday, 23 July 2020, 5 PM – 7 PM
Affected: MASCOT server, R studio server, Galaxy server, geneXplain and the machine gwdu100 overall
Impact: compute servers gwdu099 and gwdu100 are not available

Due to urgent maintenance work, [...]


Maintenance: GWDG CrashPlan
in Operating news

Message-Id: 202007141239
Time: Thursday, 16 July 2020, 16 PM - 17 PM
Affected: Users of GWDG CrashPlan
Impact: Short interruption of the service

On Thursday, 16 July, from 16 pm to 17 pm the GWDG CrashPlan service will be updated [...]



Information: Update malfunction RocketChat-Login
in Operating news

Message-Id: 202007131618
Time: July 9th 2020, since 7 pm
Affected: users of RocketChat
Impact: Login per SSO is possible again

After the update last Thursday (July 9th 2020), some users were unable to log into RocketChat at https://chat.gwdg.de via single [...]


Information: Malfunction RocketChat-Login
in Operating news

Message-Id: 202007100930
Time: since 09.07. 7pm
Affected: some RocketChat users
Impact: RocketChat Login not possible

During the RocketChat update yesterday the login method was switched to Single Sign On.
However, now many users cannot log in and are caught in [...]


Maintenance completed: GWDG Pad
in All, Operating news

Message -Id: 202007070843
Time: 09.07.2020, 5 P.M. – ca. 7 P.M. Uhr
Affected: Users of pad.gwdg.de
Impact: GWDG Pad is temporarily not available

The maintenance work was successfully completed. The service is available again. [...]


Maintenance finished: Rocket.Chat (chat.gwdg.de)
in Operating news

Message-ID: 202007031445
Time: Thursday, 03.07.2020, 17 – 17:45 h
Affected: User of Rocket.Chat
Impact: Rocket.chat is available again

Maintenance of chat.gwdg.de has been concluded at 6 pm.
The functionality to generate invite links to non-public channels is available again.
Login [...]


Maintenance completed: GWDG Cloud Server
in Operating news

Message-Id: 202007081239
Time: 09.07.2020, 5 P.M. – 7 P.M.
Affected: Users of the GWDG Cloud Server Service
Impact: Servers could not be managed. Running servers were not affected and are still accessible.

The maintenance work was successfully completed. [...]



Information: Malfunction UNIX-Fileservice
in Fileservice, Operating news

Message-Id: 202007091226
Time: Tuesday, 9 July 2020, 10:30 AM - 11:15 AM
Affected: Users of GWDG UNIX-Fileservice
Impact: Access to NFS-Mounts from fs-base.fs.gwdg.de was disturbed.

There was a malfunction of fs-base.fs.gwdg.de since about 10:30 AM until 11:15 AM. The access [...]



Maintenance: GWDG Pad
in Operating news

Message-Id: 202007070843
Time: 09/07/2019, 05.00 PM – 07.00 PM
Affected: pad.gwdg.de users
Impact: GWDG Pad will be temporarily unavailable

Dear users of GWDG Pad,

On July 9th at 5 pm the service GWDG Pad (https://pad.gwdg.de) will be under
maintenance. During [...]






Maintenance: metrics.gwdg.de (InfluxDB + Grafana)
in Operating news

Message-ID: 202007020800
Time: Maintenance window Thursday, 02.07.2020, 17 – 18 h
Affected: User of metrics.gwdg.de
Impact: InfluxDB and Grafana installations on metrics.gwdg.de not available

Due to software upgrades of both Grafana (v6.7.4 -> v7.0.4) and InfluxDB (v1.7.8 -> v1.8.0) the [...]



Solved: Malfunction GWDG Cloud Server
in Cloud, Operating news

Message-Id: 202006301221
Time: Tuesday, 30 June 2020, 10:45 AM to 11:15 AM
Affected: Users of the GWDG Cloud Server services
Impact: Virtual servers could not be maintained. Running servers were not affected.

The GWDG Cloud Server (cloud.gwdg.de) was dysfuctional since [...]


Solved: UNIX Fileservice of GWDG
in Fileservice, Operating news

Message-ID: 202006281300
Time: 25.06.2020 – 1:00 PM to 3:00 PM
Affected: UNIX-Fileservice-User
Impact: Problems accessing the UNIX home directories of the GWDG

Due to a system failure the UNIX Home Directories were not available.
This problem is solved.
[...]