Author Archives: Simon Grams

Message-Id: 202004090930
Time: 16.04.2020 from 5pm
Affected: see below
Impact: listed services not available

Due to urgent maintenance work, the compute servers gwdu099 and gwdu100 must be shut down on Thursday (2020/16/04) starting at 5 pm. Both machines will only [...]

The Aleph server (https://aleph.mpg.de) is down and cannot be used at the moment. We are working on restoring the service as soon as possible. [...]

Message-Id: 202002260815
Time: since 7:30am
Affected: single accounts
Impact: no access to https://email.gwdg.de

The access to https://email.gwdg.de and Outlook is available again. [...]

Message-Id: 202002260815
Time: since 7:30am
Affected: single accounts
Impact: no access to https://email.gwdg.de

Unfortunately, there is currently a partial malfunction when accessing the Exchange e-mail mailbox. Affected is the web access https://email.gwdg.de and the access via Outlook. [...]

Message-Id: 202002250700
Time: since 24.02.2020 ca 9:00pm
Affected: IDM User
Impact: IDM not available

“idm.gwdg.de” is now available again [...]

Message-Id: 202002250700
Time: since this morning
Affected: IDM User
Impact: IDM not available

Since this morning “idm.gwdg.de” is not available.
Passwords can also NOT be changed via “gwdg.de”.
We are working on a solution. [...]

Message-Id: 202002061133
Time: since 30th January 2020
Affected: users of chat.gwdg.de
Impact: online-status incorrect

The online status of chat.gwdg.de is not displayed correctly since the last update. Users may be displayed as “online” although they are offline. We have reported [...]

Message-Id: 201912171300
Time: 17.12.2019 since 1 pm
Affected: Rocket Chat
Impact: Service not available

Due to a power failure Rocket Chat is currently unavailable. [...]

Message-Id: 201912040730
Time: since this morning
Affected: E-Mail Service
Impact: Service partially unavailable

The solution to the problem is already being worked out under high pressure. [...]

Message-Id: 201912031444
Time: 3.12.2019 14:15-14:25
Affected: VPN Service
Impact: VPN service not availbale

Between 2:15 pm to 2:25 pm the VPN service of the GWDG was not available.
The service is now available again without restrictions. [...]

Message-Id: 201912031015
Time: 05.12.2019 5 p.m. - 7 p.m.
Affected: Parts of the file service, storage via block devices (SAN and ISCSI)
Impact: none

Message-Id: 201912021530
Time: 12th of December 2019 from 5 to 7 pm
Affected: GWD-WinTSBio User
Impact: server not available

Message-Id: 201911141300
Time: 14.11.2019
Affected: all users of the service
Impact: unavailability

The service sharelatex.gwdg.de will be launched today the 14.11.2019, in the period
between 17:00 and 18:00 o’clock on the new platform “Overleaf” updated
and are temporarily unavailable during [...]

Message-Id: 201910141300
Affected: Sophos Enterprise Console User
Impact: Sophos Enterprise Console unusable

For unknown reasons, Sophos Enterprise Console on the remote desktop server GWD-WinTS3 is not working.
We are working to resolve the problem and apologize for the inconvenience.
Updating [...]