[sc name=“head_betriebsmeldungen_de“ meldungsnummer=“202203311725″ zeitraum=“31.03.2022, seit ca 16 Uhr“ betroffen=“Ticket-System“ auswirkungen=“Mails not appearing in the system“ ][/sc]
Currently, mails to support@gwdg.de do not arrive in the ticket system. The automatic confirmation of receipt does not happen either. Alternatively, you can use gwdg.de/support, the tickets created there are received. We are working on a solution to the problem.