Information: Malfunction Trouble-Ticket-System OTRS

[sc name=“head_betriebsmeldungen_en“ message_id=“201711270945″ time=“25.11.2017, 6:00 am – 27.11.2017, 8:20 am“ affected=“Trouble-Ticket-System OTRS“ impact=“Delayed delivery and processing of tickets“ ]
Due to a malfunction at the Trouble-Ticket-System OTRS delays of the delivery and processing of tickets occured during the weekend. The problem was solved and all tickets were meanwhile delivered. They will be processed soon. We apologise for any inconveniences.