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Due to an error within the account management, the Customer Portal is currently not available. We are working on a solution at the moment.

Time: 03.12.2015, 5:00 p.m. – 7:00 p.m. Affected: Trouble-Ticket-System OTRS Impact: Ticket processing delayed, web interface unaccessable Update of trouble ticket system OTRS Between 5 p.m. and approx. 7 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline … Weiterlesen

Currently the PeoplePicker of the SharePoint farm is not available. At the moment is it not possible to add users to a group or share documents with new users. The existing permissions are not affected.   This affects the entire GWDG farm, so all site collections that begin with the following path:   ·         sharepoint.mpg.de/… … Weiterlesen

Due to an error on the firewall yesterday, the 24 of November 2015 the connection out of GÖNET  was disrupted for about an hour (9:40pm to 10:30pm). The error has been corrected and the operation of all systems is restored. We apologize for the inconvenience!

Due to a malfunction in the central firewall multiple GWDG services / servers unfortunately were not available this morning. The failure has been fixed so that all services operate again. A detailed analysis of the cause is still ongoing. We regret the inconvenience.

The error on the customer portal has been resolved