Requests to the support of the GWDG can now be created directly on the website. A new support portlet provides a simple four step dialog to create a new ticket in GWDG´s support system. Requests that are created with this portlet are easier to work with for the support, as they are enriched with speficic information gathered from questions.

You can find further information in a article of the GWDG News 3/2017.