Solved: Hardware failure during planed remodeling of mass

[sc name=”head_betriebsmeldungen_en” message_id=”202203311426″ time=”31.03.2022, 09:37 – 15:30 o’clock” affected=”several GWDG services ” impact=”disks on virtual servers in state read only” ][/sc] Unfortunately, a hardware failure occurred in the course of a planned relocation of a mass storage system. This has caused numerous systems and services to fail. Small subsequent works are still in process. But … Read more

Maintenance: iOS and macOS client management

[sc name=”head_betriebsmeldungen_en” message_id=”202202171050″ time=”24th from 17 PM to approx. 18 PM” affected=”service iOS and macOS client management ” impact=” short Interruption of the service” ][/sc] On Thursday the 24th  from 17 o’clock to approx. 18 o’clock the software for the service iOS and macOS client management (https://docs.jamf.com/10.36.0/jamf-pro/release-notes/New_Features_and_Enhancements.html

Information: Malfunction BigBlueButton on 08.02.2022

[sc name=”head_betriebsmeldungen_en” message_id=”202202081227″ time=”12:02 to 12:06″ affected=”BigBlueButton” impact=”not reachable” ][/sc] On 08.02.2022, following a routine configuration change to central network infrastructure, an unforeseen brief inaccessibility of the BigBlueButton service occurred between 12:02 and 12:06. Ongoing meetings were interrupted and had to be restarted. We apologize for the inconvenience.

Malfunction: R-Studio, geneXplain and Galaxy

[sc name=”head_betriebsmeldungen_de” meldungsnummer=”202011020850″ zeitraum=”seit 01.11.2020 15:00 Uhr” betroffen=”Users of the services R-Studio, geneXplain und Galaxy” auswirkungen=”Service not usable” ] Due to a malfunction in the file system, the following 3 servers are no longer usable since Sunday 3 pm: R-Studio, geneXplain and Galaxy. We will try to fix the problem as soon as possible. We … Read more

Maintenance: limited access to user folders at winfs-uni.top.gwdg.de between April 30th and May 3rd 2020

[sc name=”head_betriebsmeldungen_en” message_id=”202004161452″ time=”between April 30th and May 3rd 2020″ affected=”users of the user folders” impact=”read-only access to user folders”] Due to a file system migration to a new storage system, access to personal user folders at \\winfs-uni.top.gwdg.de\YourUserID$ will be limited for a period starting 21:00 April 30th and ending 24:00 May 3th. During this … Read more

Malfunction: Problems connecting macOS and iOS clients to Exchange

[sc name=”head_betriebsmeldungen_en” message_id=”202001241359″ affected=”Apple User” impact=”Connection to the Exchange server failed” ] Currently there are problems when macOS and iOS clients want to connect to the Exchange ( both Apple Mail and Outlook ) . We are working on a solution with high pressure. In the meantime it is recommended to use the OWA ( … Read more

Störung: Kurzer Stromausfall am Faßberg

[sc name=”head_betriebsmeldungen_de” meldungsnummer=”201912171545″ zeitraum=”17.12.2019 um 12:55″ betroffen=”Gebäude 0584″ auswirkungen=”Netzwerk im Gebäude 0584 nicht verfügbar” ] Heute gab es um 12:55 Uhr einen kurzen Stromausfall. Dieser kurze Stromausfall verursachte bei einigen Diensten eine kurze Störung. Alle Dienste waren kurz darauf wieder verfügbar. Das Gebäude 0584, Kellnerweg 6, ist noch vom Netzwerk getrennt. An der Behebung wird … Read more

Information: New Remote Desktop Server for AD Administration

[sc name=”head_betriebsmeldungen_en” message_id=”201912050814″ time=”05.12.2019, 08:14 A.m.” affected=”Administrators of the University” impact=”New Remote Server” ] A new Remote Desktop Server (gwd-wints5.top.gwdg.de) for administrative tasks is now available. This server will replace the meanwhile outdated GWD-WinTS3.  It is a Windows 2016 server, which looks in operation and appearance like the current Windows 10 desktop. A new feature … Read more