GWDG – IT in der Wissenschaft
Time: 03.12.2015, 5:00 p.m. – 7:15 p.m. Affected: Trouble-Ticket-System OTRS Impact: Ticket processing delayed, web interface unaccessable Update of trouble ticket system OTRS As announced GWDG trouble ticket system (OTRS) maintenance has been carried out and has successfully been finished. OTRS is available again without any restrictions.
Message-Id: 201512021135 Time: 04.12.2015, 6:00 pm – 05.12.2015 12:00 am Affected: SharePoint farm Impact: All SiteColllections will not be available Urgent Update of SharePoint Between 04.12.2015, 6:00 p.m and approx. 05.12.2015 12:00 a.m. the GWDG SharePoint farm will be under maintenance. In order to fix a recently detected bug, we will update our environment. None of the SiteColllections will be available. … Weiterlesen
The following problem occured today between 1:00pm and 1:20pm Affected: – Router-xr physik1 – Network area north campus except forestry – Wi-Fi / eduroam North Campus – VoIP / Telephony North Campus impact: – Total loss of connection to the GÖNET / Intern. – Total failure WiFi. – Total failure VoIP telephony. Due to repair work … Weiterlesen
The error has been fixed. All functions within Customer Portal are available.
Due to an error within the account management, the Customer Portal is currently not available. We are working on a solution at the moment.
Time: 03.12.2015, 5:00 p.m. – 7:00 p.m. Affected: Trouble-Ticket-System OTRS Impact: Ticket processing delayed, web interface unaccessable Update of trouble ticket system OTRS Between 5 p.m. and approx. 7 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline … Weiterlesen