Malfunction solved: GWDG Cloud Server Service

[sc name=”head_betriebsmeldungen_en” message_id=”202208300922″ time=”uesday, the 30.08.2022 – 6:50 – 8:30″ affected=”Users of GWDG Cloud Server Service” impact=”Management of cloud resources not possible” ][/sc] For reasons still unknown, the load balancer of the GWDG Cloud Server service lost its Virtual IP between 6:50 – 8:30. This led to a failure of the management functions of the … Read more

Update: New RDS for vCenter Access

[sc name=”head_betriebsmeldungen_en” message_id=”202208251611″ time=”permanent, from now on” affected=”Users of the vCenter” impact=”Longterm no access to” ][/sc] Dear VMware customers, unfortunately some users are experiencing trouble with the permissions on the new RDS, please excuse these issues. If you have trouble connecting to the new RDS you can keep using the WinTS1 of course. I will … Read more

Maintenance completed: SharePoint

Message-Id: 202208261110 Time: 27.08.2022 07:00 – 15:05 Affected: SharePoint Farm Impact: All website collections were temporarily unavailable As announced, GWDG SharePoint Farm maintenance has been carried out and has finished successfully. All site collections are available again without any restrictions.

Solved: ShareLaTeX/Overleaf Code Editor problem resolved

[sc name=”head_betriebsmeldungen_en” message_id=”202208261431″ time=”immeadiately” affected=”Users of ShareLaTeX/Overleaf” impact=”Code Editor problem solved” ][/sc] The display issue with the Code Editor has just been resolved with the help of official support. Affected users simply need to reload their browser window. The issue affected up to 290 users. The cause was an account setting which previously enabled access … Read more

Maintenance: SharePoint Maintenance on 27.08.2022

Message-Id: 202208261110 Time: 27.08.2022 07:00 – 18:00 Affected: SharePoint farm Impact: All website collections will temporarily unavailable The GWDG SharePoint farm will be under maintenance and will be not available. This will affect all Site-Collections starting with one of the following URLs: https://intern.uni-goettingen.de/ https://it-goettingen.de/ https://mydocs.uni-goettingen.de/ https://mysite.gwdg.de/ https://share.mpibpc.mpg.de/ https://sharepoint.gwdg.de/ https://sharepoint.mpg.de/ https://sharepoint.uni-goettingen.de/ https://sp.umg.eu/ List of upcoming maintenance … Read more

New RDS for vCenter Access

[sc name=”head_betriebsmeldungen_en” message_id=”202208251611″ time=”permanent, from now on” affected=”Users of the vCenter” impact=”Longterm no access to” ][/sc] Dear VMware customers, you can and should use the new RDS (remote desktop server) vcenter.rds.gwdg.de from now on. The servers are web proxy server as well, therefore you can access the vCenter from outside the GÖNET using your web … Read more

Maintenance: Collaboard

[sc name=”head_betriebsmeldungen_en” message_id=”202208251101″ time=”25.8.2022, 5pm – 7pm” affected=”whiteboard.academiccloud.de users” impact=”Possibility of short interruptions of the service” ][/sc] We are performing an update of the Collaboard service. This may cause short interruptions in the use of the service.

Information: Overleaf – code editor problem, support contacted

[sc name=”head_betriebsmeldungen_en” message_id=”202208231136″ time=”since 22.08.2022″ affected=”ShareLaTeX/Overleaf” impact=”display problems” ][/sc] This mornings maintenance was quickly completed between 7-7.15am but unfortunately did not improve the situation with regards to the display issues in the code editor. With local support measures exhausted the issue has been forwarded to the manufacture’s support. A particular Thank You goes out to … Read more