Malfunction solved: E-Mail-System

[sc name=”head_betriebsmeldungen_en” message_id=”202103271335″ time=”27.03.2021, from about 3 am to 12.40 pm ” affected=”Exchange users” impact=”external mails could not be sent or received” ] The problem has been found and solved. The mails will now be gradually delivered. We apologize for the inconvenience caused.

Malfunction: E-Mail-System

[sc name=”head_betriebsmeldungen_en” message_id=”202103271035″ time=”27.03.2021, since about 3 am” affected=”Exchange users” impact=”no receiving or sending of mails to/from external mail addresses” ] Due to technical problems, there may currently be disruptions in the GWDG’s e-mail system. This affects mails that are to be sent to or received from external mail addresses. We are working on a … Read more

Warning: Phishing-E-Mail

[sc name=”head_betriebsmeldungen_en” message_id=”202103241225″ time=”March 24th 2021, 12 pm” affected=”All GWDG Users” impact=”Delivery of a Phishing-E-Mail” ] Currently there is a phishing e-mail in circulation again. Nähere Informationen …

Information: Phishing email in circulation

[sc name=”head_betriebsmeldungen_en” message_id=”202103241100″ time=”24.03.2021, 11:00 Uhr” affected=”All GWDG Users” impact=”Delivery of a phishing email” ] Currently there is a phishing e-mail in circulation again. Nähere Informationen … There are several e-mails coming from WeTransfer which offer several files to download. Please ignore and delete these e-mails. If you really expect data coming from WeTransfer, contact the … Read more

Update: Access to Exchange mailbox

[sc name=”head_betriebsmeldungen_en” message_id=”202103160856″ time=”16.03.2021 since 8:50 a.m.” affected=”exchange user” impact=”none” ] The access to e-mail mailboxes should be available again. If you still have problems with your e-mail clients (Outlook, Apple Mail,etc), please restart and try again accessing your mailbox. The cause could not be detected yet. We suggest a Loadbalancing-problem and there are no … Read more

Update: Access to Exchange mailbox

[sc name=”head_betriebsmeldungen_en” message_id=”202103160856″ time=”16.03.2021 since 8:50 a.m.” affected=”exchange user” impact=”no access to exchange mailbox” ] Please try to close and restart the Outlook client again if you still have problems to access the e-mail mailbox.