Update: Malfuction: Incoming emails of new users not deliverable

[sc name=”head_betriebsmeldungen_en” message_id=”2016111041505″ time=”Oct 31st, 2016, since 8 a.m.” affected=”new users” impact=”incoming emails can’t be delivered” ] Due to a malfunction of the Identity Management, some LDAP attributes of users that were created since October 31st (about 180) are not set. Emails received from outside organizations can’t be delivered to these mailboxes and are rejected. … Read more

Solved: E-Mail-Service

[sc name=”head_betriebsmeldungen_en” message_id=”201610250800″ time=”Oct 25th, 2016, 8 a.m. – 2 p.m.” affected=”all users” impact=”slow access to Exchange mailboxes” ] The connection issues to Exchange have been solved by moving some of the hardware. The service is back at normal again. We are very sorry for this inconvenience.

Update: E-Mail Service

Meldungsnummer: 201610250800 Zeitraum: Oct 25th, 2016, since 8 a.m. Betroffen: all users Auswirkungen: email service malfunction Aufgrund der massiven Störungen muss ein Hardwarewechsel vorgenommen werden. Diese Maßnahme zur Behebung der Störung wird voraussichtlich bis 14:00 Uhr andauern. Wir bitten Sie die Unannehmlichkeiten zu entschuldigen.

Information: Migration of parts of the Exchange 2010 environment

Message-No.: 201610201620 Time: Oct 25th, 2016, 8:00 a.m. – 2:00 p.m. Affected: Exchange 2010 environment Impact: None Next tuesday, parts of the Exchange 2010 environment will be moved from the facility Am Fassberg (GWDG) to the Fernmeldezentrale (FMZ). Due to substantial infrastructural requirements, this migration needs to take place outside of our maintenance schedule (thursdays, 5pm – … Read more

Warning: Phishingmail circulating

Message-Id: 201610129000 Time: 10/11/2016 – 9:30pm Affected: Users with mailboxes Impact: Delivery of a phishing message Unfortunately, the following phishing e-mail was delivered yesterday to some of our users: ——————– GWDG Ihr Postfach ist Fast Voll und Veraltet. 1.93GB 2.01GB GWDG E-Mail Messaging Center für alle unsere E-Mail-Konto Benutzer ****@gwdg.de. Derzeit eine web Seite Wartung durch Universität für … Read more

Malfunction resolved: E-Mails from external contacts cannot be delivered

[sc name=”head_betriebsmeldungen_en” message_id=”201609282100″ time=”09/28/2106, 7pm till 09/29/2016, 10am” affected=”Email users using Exchange or mailer.gwdg/mpg.de as imcoming servers” impact=”Mails from external contacts cannot be delivered” ] The malfuction of the DFN-e-mail-instances for incoming e-mails has been resolved. All e-mails from external mailing systems are being delivered to the Exchange inboxes and other affected systems. We currently … Read more

Solved: E-Mail failure

[sc name=”head_betriebsmeldungen_en” message_id=”201608200030″ time=”08/20/16 – 00:30 – 9:30″ affected=”many systems” impact=”Exchange back online” ] The Exchange environment is back online. We apologize for this inconvenience.

Malfunction: Power failures

[sc name=”head_betriebsmeldungen_en” message_id=”201608200030″ time=”08/20/2016 – approx. 00:30″ affected=”multiple systems” impact=”services not available” ] Due to multiple power failures at the site Am Fassberg, numerous Services (e-mail, network, storage) are not available at the moment. We are very sorry for the inconvenience and working on a solution as fast as possible.