Cloud

Malfunction solved: GWDG Cloud Server Service

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[sc name=”head_betriebsmeldungen_en” message_id=”202208300922″ time=”uesday, the 30.08.2022 – 6:50 – 8:30″ affected=”Users of GWDG Cloud Server Service” impact=”Management of cloud resources not possible” ][/sc] For reasons still unknown, the load balancer of the GWDG Cloud Server service lost its Virtual IP between 6:50 – 8:30. This led to a failure of the management functions of the … Read more

Malfunction: Collaboard certificate change

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[sc name=”head_betriebsmeldungen_en” message_id=”202207010910″ time=”Friday 1st of july” affected=”Collaboard users” impact=”possibility of short interruptions of the service” ][/sc] Due to a change of certificates at the academic cloud authentication service[1] it is currently not possible to login at our whiteboard service under https://whiteboard.academiccloud.de. We are working on a fast solution for the problem. [1] https://info.gwdg.de/news/wartungsarbeiten-beendet-zertifikatsumstellung-fuer-sso-academiccloud-de/

Maintenance: Migration of the database for GWDG Kubernetes service (Rancher)

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[sc name=”head_betriebsmeldungen_en” message_id=”202206300900″ time=”Thursday 30.06.2022 5:00pm – 7:00 pm.” affected=”Users of Rancher” impact=”Rancher will be down. The running Kubernetes clusters are not affected.” ][/sc] On Thursday 30.06.2022, maintenance work on the Rancher database will be carried out within the maintenance window from 5 pm to 7 pm. The objective is to change the database from … Read more

Malfunction solved: ownCloud not available

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[sc name=”head_betriebsmeldungen_en” message_id=”202206211038″ time=”21.06.2022 since 10 a.m. to 11:30 a.m.” affected=”Users of ownCloud” impact=”ownCloud is available” ][/sc] The GWDG ownCloud is available again since 11:30 a.m. The reason for the outage was more than 4200 simultaneous accesses to a publicly shared, large file. This led to a very high load on the infrastructure. We apologize … Read more

Malfunction: ownCloud not available

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[sc name=”head_betriebsmeldungen_en” message_id=”202206211038″ time=”21.06.2022 since 10 a.m.” affected=”Users of ownCloud” impact=”ownCloud not available” ][/sc] The GWDG ownCloud is not available since 10:00 a.m. We apologize for the inconvenience and are working hard to fix it!

Störung: Rancher Dienst ausgefallen

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[sc name=”head_betriebsmeldungen_de” meldungsnummer=”202206101146″ zeitraum=”10.06.2022 seit 11:45 Uhr” betroffen=”Nutzer des Dienstes Rancher” auswirkungen=”Dienst steht nicht zur Verfügung” ][/sc] Der Rancher Dienst ist derzeit ausgefallen. Wir bitten die Unannehmlichkeiten zu entschuldigen und arbeiten mit Hochdruck an einer Lösung.