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en:services:storage_services:backup:tsm:admin:errorcodes [2019/02/11 13:51]
bnachtw created
en:services:storage_services:backup:tsm:admin:errorcodes [2019/05/02 10:41] (current)
bnachtw [ANR8460E]
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 ====== Common Errorcodes ====== ====== Common Errorcodes ======
-===== ANR8302 ​=====+Many tips are given in the document [[https://​www.ibm.com/​support/​knowledgecenter/​SSTFZR_7.1.0/​com.ibm.itsm.msgs.server.doc/​b_msgs_server.pdf|Server Messages and Error Codes]], especially in [[https://​www.ibm.com/​support/​knowledgecenter/​SSTFZR_7.1.0/​com.ibm.itsm.msgs.server.doc/​b_msgs_server.pdf#​%5B%7B%22num%22%3A2426%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C65%2C709%2Cnull%5D|Chapter 4. Descriptions of I/O codes in server messages]] or in the [[https://​www.ibm.com/​support/​knowledgecenter/​SSTFZR_7.1.0/​com.ibm.itsm.tshoot.doc/​b_problem_deter_guide.pdf|Problem Determination Guide ISP7.1.0]] or [[https://​www.ibm.com/​support/​knowledgecenter/​SSEQVQ_8.1.0/​tshoot/​b_problem_deter_guide2.pdf?​view=kc|Problem Determination Guide ISP8.1.0]] 
 +===== ANR8302E ​=====
 ==== KEY = 06  ==== ==== KEY = 06  ====
  
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 |  ASC=29 , ASCQ=00 ​ | "​Power-on,​ reset, bus reset" | [[https://​www-01.ibm.com/​support/​docview.wss?​uid=swg1IT20573]] | |  ASC=29 , ASCQ=00 ​ | "​Power-on,​ reset, bus reset" | [[https://​www-01.ibm.com/​support/​docview.wss?​uid=swg1IT20573]] |
  
 +==== KEY = FF  ====
 +===== ANR8460E =====
 +  ANR8460E AUDIT LIBRARY process for library <Library Name> failed.
 +
 +^ in combination with ^ possible reason ^ solution ^
 +| ''​ANR9024E There are no drives available.''​ | at least one drive is not available | check drives and make **all** available |
 +| ::: | ::: | check if drives are rotten and if so, remove their definition and paths **completely** |
 +
 +
 +
 +===== ANR8840E =====
 +==== error number 2  ====
 +^  PVRRC  ^ Meaning ​ ^ Source ^ Solution ^
 +|  2843  | unable to access gripper device ​  ​| ​ --  | restart Lintape daemon or Wintape service ​ |
 +
 +
 +==== error number 11  ====
 +^  PVRRC  ^ Meaning ​ ^ Source ^ Solution ^
 +|  2845  | Unable to open device <​DEVICE>​ |  ''​audit library''​ failed after drives / paths got unavailable ​ | scsi information mismatch: |
 +| ::: | ::: | ::: | * reboot server ​ |
 +| ::: | ::: | ::: | * reboot library ​ |
 +| ::: | ::: | ::: | * force rescan scsi bus on device layer  |
 +| ::: | ::: | ::: | * check if the lintape driver is running ;-)  |
 +
 +===== ANR8779E =====
 +<​code>​ ANR 8779E Unable to open drive <​NAME>,​ error number= 2</​code>​
 +in combination with 
 +==== ANR1401W ​ ====
 +<​code>​ANR1401W Mount request denied for volume <​NAME>​ - mount failed.</​code>​
 +Possible Reasons:
 +  * SCSI connection lost on Library Client: ​
 +    * Solution: rescan the SCSI bus:\\ => run as root: ''​rescan-scsi-bus.sh''​
 +  * Persitent Naming fails due to an temporary SCSI-Error
 +    * Solution: let the udev daemon reload the rules:\\ => run as root: ''​udevadm trigger''​