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en:services:email_collaboration:rocketchat [2019/01/23 11:32]
bbrauns [file uploads]
en:services:email_collaboration:rocketchat [2020/07/10 12:38] (current)
bwegman1 [FAQ]
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   * Every user with a valid GWDG account can use the service. A valid e-mail address and password must be used for logging in.   * Every user with a valid GWDG account can use the service. A valid e-mail address and password must be used for logging in.
   * Users from the "​Universitätsmedizin Göttingen (UMG)" should use their @med.uni-goettingen.de e-mail address.   * Users from the "​Universitätsmedizin Göttingen (UMG)" should use their @med.uni-goettingen.de e-mail address.
-  * Users without an account can register ​one at [[https://​www.gwdg.de/​registration]]. ​+  * Users without an account can register at [[https://​www.gwdg.de/​registration]].  
 +  * [[https://​www.aai.dfn.de|DFN AAI]] members can login using Sigle-Sign on.
  
 The service is available at [[https://​chat.gwdg.de]]. The service is available at [[https://​chat.gwdg.de]].
 +
 +==== Introduction ====
 +The [[https://​www.gwdg.de/​documents/​20182/​27257/​GN_4-5-2020_www.pdf|GWDG Nachrichten 04-05 2020]] includes a detailed article to familiarize new users with rocket.chat'​s basic features (currently in german only).
 ==== What are the first steps? ==== ==== What are the first steps? ====
  
-For direct ​communication ​with another user just put the other user's given name, last name or GWDG username in the search ​boxAll users that use the service will be searched ​for a match. +To search for public channels or to exchange ​direct ​messages ​with other users first click on the "​globe"​ icon on the upper left side. Afterwards you can search ​for channelsBy switching ​the tab to "​Users"​ you can search ​for rocket.chat users.
- +
-{{ :​de:​services:​email_collaboration:​search-user.png |}}+
  
 With their first login all users are added to the #general channel automatically. GWDG news and operating notifications will be posted there. The channel can be left later. With their first login all users are added to the #general channel automatically. GWDG news and operating notifications will be posted there. The channel can be left later.
  
-A new channel can be created by clicking on the small pencial ​sign next to the search box in the top left corner. The channel can be made private or ready-only. Alternatively one can join existing channels which are listed on the left side.+A new channel can be created by clicking on the small "pencial" icon next to the search box in the top left corner. The channel can be made private or ready-only. Alternatively one can join existing channels which are listed on the left side.
  
-{{ :​de:​services:​email_collaboration:​create-kanal.png |}} +==== File uploads ====
- +
-==== file uploads ====+
 Images, videos and files can be uploaded via a menu, available through the clip symbol next to the input box, or through drag and drop into the chat window. Images, GIFs and videos are embedded into the flow of text. Images, videos and files can be uploaded via a menu, available through the clip symbol next to the input box, or through drag and drop into the chat window. Images, GIFs and videos are embedded into the flow of text.
  
-Uploaded files are automatically scanned for viruses by [[https://​www.clamav.net|clamav]].+Uploaded files are automatically scanned for viruses by sophos.
  
 ==== How is my privacy protected? ==== ==== How is my privacy protected? ====
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 Owners of a channel can remove members of a channel or delete the channel with its contents. Communication with the service is encrypted and the service is hosted in our data center. Owners of a channel can remove members of a channel or delete the channel with its contents. Communication with the service is encrypted and the service is hosted in our data center.
  
 +==== FAQ ====
 +
 +Q: ** Does chat.gwdg.de support End-to-end encryption (E2E)? **
 +
 +A: E2E is currently in beta. It sometimes does not work with mobile clients and therefore remains deactivated until a stable implementation is available. As an alternative OTR can be used.
 +
 +Q: ** How can I connect my repository from gitlab.gwdg.de to rocket.chat,​ so that I will be notified on new issues? **
 +
 +A: A new "​integration"​ must be created in gitlab: Click on "​Settings"​ - "​Integrations"​ and enter:
 +
 +<​code>​
 +http://​chat.gwdg.de:​8080/​gitlab/​web?​targets=mychan
 +</​code>​
  
 +"​mychan"​ must be replaced accordingly. "​Enable SSL verification"​ must be unchecked.
 +{{ :​de:​services:​email_collaboration:​integration.png?​300 |}}
  
 +Then add the "​ci-bot"​ account to the rocket.chat channel:
 +{{ :​de:​services:​email_collaboration:​add-user.png?​300 |}}
 +{{ :​de:​services:​email_collaboration:​ci-bot.png?​300 |}}
  
 +Q: **I don't get notifications in the desktop client.**
  
 +A: Verify the notification settings in the client as described here: https://​github.com/​RocketChat/​Rocket.Chat.Electron/​issues/​1395#​issuecomment-589752544