Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
en:current:covid-19 [2020/04/20 11:18]
pwieder
en:current:covid-19 [2020/04/20 11:45]
pwieder
Line 11: Line 11:
   * The GWDG now also carries out most of its work from home and operates only with every limited staff on-site.   * The GWDG now also carries out most of its work from home and operates only with every limited staff on-site.
   * The usual opening hours are suspended until further notice. Access to our premises is no longer possible.   * The usual opening hours are suspended until further notice. Access to our premises is no longer possible.
-  * For questions and problems you can still reach us through our [[https://​www.gwdg.de/​support|support web site]], by E-Mail, by phone +49 551 201-1523, or though ​Rocket.Chat. Support requests will be processed normally.+  * For questions and problems you can still reach us through our [[https://​www.gwdg.de/​support|support web site]], by E-Mail, by phone +49 551 201-1523, or via Rocket.Chat. Support requests will be processed normally.
   * Receipt of mail and delivery of goods are still guaranteed.   * Receipt of mail and delivery of goods are still guaranteed.
   * We understandably see an increased demand for VPN access. For this purpose, our capacities of the central [[https://​vpn.gwdg.de/​|vpn.gwdg.de]] service have been increased. In parallel, additional services were put into operation with //​vpn-b.gwdg.de//​ and //​vpn-c.gwdg.de//​ in order to be able to offer higher capacities. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​vpn_tools:​start|here]].   * We understandably see an increased demand for VPN access. For this purpose, our capacities of the central [[https://​vpn.gwdg.de/​|vpn.gwdg.de]] service have been increased. In parallel, additional services were put into operation with //​vpn-b.gwdg.de//​ and //​vpn-c.gwdg.de//​ in order to be able to offer higher capacities. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​vpn_tools:​start|here]].
-  * Due to home office and mobile working there is a drastic increase in demand for videoconferencing tools. Our standard offer DFNconf is currently partly overloaded and only usable with limitations. We therefore offer a solution for our customers based on the BigBlueButton system, which is available at [[https://​meet.gwdg.de|https://​meet.gwdg.de]]. In addition, we have purchased licenses for commercial cloud offers such as Microsoft Teams, Cisco Webex and Zoom and make them available for you. Further information can be found [[https://​www.gwdg.de/​videoconferencing|here]].+  * Due to home office and mobile working there is a drastic increase in demand for videoconferencing tools. Our standard offer DFNconf is currently partly overloaded and only usable with limitations. We therefore offer a solution for our customers based on the BigBlueButton system, which is available at [[https://​meet.gwdg.de|https://​meet.gwdg.de]]. In addition, we have purchased licenses for commercial cloud offers such as Microsoft Teams, Cisco Webex and Zoom and make them available for you. Further information can be found [[https://​www.gwdg.de/​videoconferencing|here]]. ​**Note: VPN is not required to use the videoconferencing systems. The systems are directly accessible worldwide.**
   * Of course, we continue to provide cloud solutions for data exchange with [[https://​www.gwdg.de/​storage-services/​gwdg-owncloud|GWDG ownCloud]] and the [[https://​academiccloud.de/​home|Academic Cloud]], so that you can also access data offline. This reduces the need for VPN connections and makes you more independent.   * Of course, we continue to provide cloud solutions for data exchange with [[https://​www.gwdg.de/​storage-services/​gwdg-owncloud|GWDG ownCloud]] and the [[https://​academiccloud.de/​home|Academic Cloud]], so that you can also access data offline. This reduces the need for VPN connections and makes you more independent.
   * With email, Rocket.Chat,​ CodiMD pads and other services we support collaborative work. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​collaborative_work:​start|here]].   * With email, Rocket.Chat,​ CodiMD pads and other services we support collaborative work. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​collaborative_work:​start|here]].