{"id":8625,"date":"2017-10-19T17:33:34","date_gmt":"2017-10-19T15:33:34","guid":{"rendered":"https:\/\/info.gwdg.de\/news\/en\/?p=8625"},"modified":"2017-10-19T17:33:34","modified_gmt":"2017-10-19T15:33:34","slug":"maintenance-completed-trouble-ticket-system-otrs-2","status":"publish","type":"post","link":"https:\/\/info.gwdg.de\/news\/maintenance-completed-trouble-ticket-system-otrs-2\/","title":{"rendered":"Maintenance completed: Trouble Ticket System OTRS"},"content":{"rendered":"<p><strong><span style=\"text-decoration: underline;\">MessageID:<\/span><\/strong> 201710131600<br \/>\n<strong><span style=\"text-decoration: underline;\">Time:<\/span><\/strong> 19.10.2017, 5:00 p.m. to 6:00 p.m.<br \/>\n<strong><span style=\"text-decoration: underline;\">Affected:<\/span><\/strong> Trouble Ticket System OTRS<br \/>\n<strong><span style=\"text-decoration: underline;\">Impact:<\/span><\/strong> ticket processing possible, OTRS web interface accessable<\/p>\n<p>The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MessageID: 201710131600 Time: 19.10.2017, 5:00 p.m. to 6:00 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[],"class_list":["post-8625","post","type-post","status-publish","format-standard","hentry","category-operating-news","category-top-news"],"_links":{"self":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/8625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/comments?post=8625"}],"version-history":[{"count":1,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/8625\/revisions"}],"predecessor-version":[{"id":8626,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/8625\/revisions\/8626"}],"wp:attachment":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/media?parent=8625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/categories?post=8625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/tags?post=8625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}