{"id":16465,"date":"2020-12-04T17:04:01","date_gmt":"2020-12-04T16:04:01","guid":{"rendered":"https:\/\/info.gwdg.de\/news\/en\/?p=16465"},"modified":"2020-12-04T17:04:01","modified_gmt":"2020-12-04T16:04:01","slug":"information-delayed-ticket-delivery-and-processing-in-gotrs-2","status":"publish","type":"post","link":"https:\/\/info.gwdg.de\/news\/information-delayed-ticket-delivery-and-processing-in-gotrs-2\/","title":{"rendered":"Information: Delayed ticket delivery and processing in GOTRS"},"content":{"rendered":"<p><strong><u>Message-Id:<\/u><\/strong> 202012041700<br \/>\n<strong><u>Time:<\/u><\/strong> 04.12.2020, 12:00 am until 4:20 pm<br \/>\n<strong><em><u>Affected<\/u>:\u00a0<\/em><\/strong><em>Trouble Ticket System GOTRS<\/em><br \/>\n<strong><u>Impact:<\/u><\/strong> Delayed delivery and processing of tickets<\/p>\n<p>Due to a technical malfunction of the Trouble-Ticket-System GOTRS, tickets were unfortunately not delivered in the above mentioned period of time and could therefore not be processed promptly. In the meantime all the tickets that had been accumulated have been delivered and are now being processed quickly. We apologize for any inconvenience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Message-Id: 202012041700 Time: 04.12.2020, 12:00 am until 4:20 pm Affected:\u00a0Trouble Ticket System GOTRS Impact: Delayed delivery and processing of tickets Due to a technical malfunction of the Trouble-Ticket-System GOTRS, tickets were unfortunately not delivered in the above mentioned period of time and could therefore not be processed promptly. In the meantime all the tickets that &#8230; <a title=\"Information: Delayed ticket delivery and processing in GOTRS\" class=\"read-more\" href=\"https:\/\/info.gwdg.de\/news\/information-delayed-ticket-delivery-and-processing-in-gotrs-2\/\" aria-label=\"Mehr Informationen \u00fcber Information: Delayed ticket delivery and processing in GOTRS\">Weiterlesen<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[],"class_list":["post-16465","post","type-post","status-publish","format-standard","hentry","category-operating-news","category-top-news"],"_links":{"self":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/16465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/comments?post=16465"}],"version-history":[{"count":1,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/16465\/revisions"}],"predecessor-version":[{"id":16466,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/16465\/revisions\/16466"}],"wp:attachment":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/media?parent=16465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/categories?post=16465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/tags?post=16465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}