{"id":13510,"date":"2019-12-05T18:43:20","date_gmt":"2019-12-05T17:43:20","guid":{"rendered":"https:\/\/info.gwdg.de\/news\/?p=13510"},"modified":"2019-12-05T18:43:20","modified_gmt":"2019-12-05T17:43:20","slug":"maintenance-completed-trouble-ticket-system-otrs-7-2","status":"publish","type":"post","link":"https:\/\/info.gwdg.de\/news\/maintenance-completed-trouble-ticket-system-otrs-7-2\/","title":{"rendered":"Maintenance completed: Trouble Ticket System OTRS"},"content":{"rendered":"<p><strong><span style=\"text-decoration: underline;\">MessageID:<\/span><\/strong> 201912031420<br \/>\n<strong><span style=\"text-decoration: underline;\">Time:<\/span><\/strong> 05.12.2019, 5:00 p.m. to 6:10 p.m.<br \/>\n<strong><span style=\"text-decoration: underline;\">Affected:<\/span><\/strong> Trouble Ticket System OTRS<br \/>\n<strong><span style=\"text-decoration: underline;\">Impact:<\/span><\/strong> ticket processing possible, OTRS web interface accessable<\/p>\n<p>The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MessageID: 201912031420 Time: 05.12.2019, 5:00 p.m. to 6:10 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[],"class_list":["post-13510","post","type-post","status-publish","format-standard","hentry","category-operating-news","category-top-news"],"_links":{"self":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/13510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/comments?post=13510"}],"version-history":[{"count":1,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/13510\/revisions"}],"predecessor-version":[{"id":13512,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/13510\/revisions\/13512"}],"wp:attachment":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/media?parent=13510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/categories?post=13510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/tags?post=13510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}