{"id":10750,"date":"2018-10-10T14:49:31","date_gmt":"2018-10-10T12:49:31","guid":{"rendered":"https:\/\/info.gwdg.de\/news\/en\/?p=10750"},"modified":"2018-10-10T14:49:31","modified_gmt":"2018-10-10T12:49:31","slug":"malfunction-trouble-ticket-system-otrs","status":"publish","type":"post","link":"https:\/\/info.gwdg.de\/news\/malfunction-trouble-ticket-system-otrs\/","title":{"rendered":"Malfunction: Trouble Ticket System OTRS"},"content":{"rendered":"<p><strong><span style=\"text-decoration: underline;\">Message-Id:<\/span><\/strong> 201810101430<br \/>\n<strong><span style=\"text-decoration: underline;\">Time:<\/span><\/strong> 10th October 2018, since 12:00 am<br \/>\n<em><strong><span style=\"text-decoration: underline;\">Affected<\/span>:\u00a0<\/strong>Trouble Ticket System OTRS<\/em><br \/>\n<strong><span style=\"text-decoration: underline;\">Impact:<\/span><\/strong> Delayed delivery and processing of tickets<\/p>\n<p>Due to a malfunction at the Trouble-Ticket-System OTRS occasional delays of the delivery and processing of tickets occur at present. We are working intensely to solve the problem and apologize for any inconvenience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Message-Id: 201810101430 Time: 10th October 2018, since 12:00 am Affected:\u00a0Trouble Ticket System OTRS Impact: Delayed delivery and processing of tickets Due to a malfunction at the Trouble-Ticket-System OTRS occasional delays of the delivery and processing of tickets occur at present. We are working intensely to solve the problem and apologize for any inconvenience.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[],"class_list":["post-10750","post","type-post","status-publish","format-standard","hentry","category-operating-news","category-top-news"],"_links":{"self":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/10750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/comments?post=10750"}],"version-history":[{"count":1,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/10750\/revisions"}],"predecessor-version":[{"id":10751,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/posts\/10750\/revisions\/10751"}],"wp:attachment":[{"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/media?parent=10750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/categories?post=10750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/info.gwdg.de\/news\/wp-json\/wp\/v2\/tags?post=10750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}