Malfunction: Auto Discover Service for Outlook

[sc name=“head_betriebsmeldungen_en“ message_id=“201704250939″ time=“since April 24th, 2017″ affected=“Outlook users“ impact=“connection problems“ ]

Since early afternoon of April 24th, 2017, Outlook users observe sporadic alerts concerning the auto-discover function. Analysis and resolution of the problem is in progress with support of Microsoft.

If you find the autodiscover message, please click the check box „Do not ask for this website again“ and confirm it with the „Allow“ button. Then close Outlook, wait a moment and restart it.

If the problem still occurs after restart, we recommend to access your mailbox temporarily via OWA: https://email.gwdg.de/owa

The malfunction does not affect the function of the e-mail service in general, mail can still be sent or received at any time.