Update for Malfunction: RocketChat

Message-Id: 202003261200
Time: 12 - 3 PM
Affected: RocketChat
Impact: all user

There was an unexpected high ammount of new connections that cannot be explained by the elevated usage during the last days.
Following that the backend systems of rocket.chat successively went down. We mitigated the traffic overload by upscaling the system.
To correct this issue we had to restart the servers and accept a temporary downtime of the service.