Maintenance: Trouble Ticket System GOTRS on 18.02.2021

MessageID: 202102161500
Time: 18.02.2021, 5:00 p.m. to 6:00 p.m.
Affected: Trouble Ticket System GOTRS
Impact: ticket processing delayed, GOTRS web interface unaccessable

On 18.02.2021 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system GOTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at, no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the GOTRS web interface will be unavailable during maintenance. In matters of immediate urgency please contact our service hotline under 0551 201-1523. We will inform you about the status as soon as maintenance is finished and the ticket system is operational again. Thank you for your patience and understanding.