Information: Update malfunction RocketChat-Login

Message-Id: 202007131618
Time: July 9th 2020, since 7 pm
Affected: users of RocketChat
Impact: Login per SSO is possible again

After the update last Thursday (July 9th 2020), some users were unable to log into RocketChat at via single sign on. A possible cause is a synchronizing issue in some accounts. The configuration has been changed accordingly. The LDAP Authentication with username and password on the landing page will stay enabled tentatively.

We need your support. Please use the preferred login method via single sign on. If you encounter any issues, please report them at

We plan to switch back to single sign on as the sole authentication method on July 23rd