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This shows you the differences between two versions of the page.

--- en:services:network_services:vpn:anyconnect [2020/03/25 10:59]
fketten article name
+++ en:services:network_services:vpn:anyconnect [2020/06/26 09:48] (current)
fketten [Installation]
@@ Line 1: / Line 1: @@
-====== Cisco AnyConnect (Windows, macOS) ======
+====== Cisco AnyConnect (Windows) ======
+<WRAP center round important 100%>
+When using Apple Bonjour for Windows, this can lead to connection problems. ([[http://support.microsoft.com/kb/970313|KB970313]]) .
+internet-connection-sharing must not be active when using Cisco AnyConnect.
-The AnyConnect [[http://de.wikipedia.org/wiki/Virtual_Private_Network|VPN]] client is a Java-based application, which establishes a SSL-encrypted tunnel to Cisco ASA 5500 gateways. With this tool communication over otherwise insecure networks like the unencrypted networks like GoeMobile can be secured.
+Should you encounter any problems with your VPN, please do not hesitate to contact our [[https://gwdg.de/support|Support]].
+</WRAP>
-Usage of Apple  [[http://www.apple.com/support/bonjour/|Bonjour]] for Windows may cause connection problems with the Cisco AnyConnect client ([[http://support.microsoft.com/kb/970313|KB970313]]).
 <WRAP center round important 100%>
-Due to the current load in VPN, two more servers were set up in addition to vpn.gwdg.de: ** vpn-b.gwdg.de ** and ** vpn-c.gwdg.de **.  We recommend using one of them. The current load of the all VPN systems are displayed [[https://status.gwdg.de/vpn|here]]. You may download the AnyConnect client [[https://ftp.gwdg.de/anyconnect/|from our ftp server]] using the username 'vpn' and the password 'fernzugriff'.
+Due to the current load in VPN, two more servers were set up in addition to vpn.gwdg.de: ** vpn-b.gwdg.de ** and ** vpn-c.gwdg.de **.  We recommend using one of them.
-</WRAP>
+</WRAP>Step-by-step image instruction: Windows (please click)
 {{url>https://status.gwdg.de/vpn 600px  noscroll noborder }}
 ==== Supported Operating Systems====
 AnyConnect supports the following operating systems:
-| Windows:                       | Windows 7 - 10                         |
+| Windows:                       | Windows 7.1/8/10                          |
-| Mac OS:                        | Mac OS X ab 10.10                      |
+| Mac OS:                        | macOS from 10.13                      |
-| Linux (officially supported):  | RHEL ab 7 Desktop und Ubuntu ab 14.04  |
+| Linux (officially supported versions):  | Ubuntu (16.04 and 18.04), RHEL (versions 6 and 7)  |
-We strongly advise Linux users to use the [[Linux|built-in OpenConnect client together with NetworkManager]] and not AnyConnect. This also works for the alternative servers b and c.
+We strongly advise Linux users to use the [[Linux|built-in OpenConnect client together with NetworkManager]] instead of AnyConnect. This solution also works for the alternative gateways vpn-b.gwdg.de and vpn-c.gwdg.de.
-==== Installation Guide ====
+==== Installation ====
-. Follow the link [[https://vpn.gwdg.de |VPN-GWDG]] and log in with your username and password as described below.
-<WRAP center round box 100%>
-|  <user.name>@|**stud.uni-goettingen.de** |students |
+++++ Step-by-step image instruction: Windows (please click) |
-|  <user>@|**gwdg.de** | GWDG employees |
-|  <user>@|**uni-goettingen.de** |university employees |
-</WRAP>
+{{ :de:services:network_services:vpn:01-win-credentials.png | }}
+{{ :de:services:network_services:vpn:02-win.png | }}
+{{ :de:services:network_services:vpn:03-win.png | }}
+{{ :de:services:network_services:vpn:04-win.png | }}
+{{ :de:services:network_services:vpn:05-win.png | }}
+{{ :de:services:network_services:vpn:06-win.png | }}
+{{ :de:services:network_services:vpn:07-win.png | }}
+{{ :de:services:network_services:vpn:08-win.png | }}
+{{ :de:services:network_services:vpn:09-win.png | }}
+{{ :de:services:network_services:vpn:10-win.png | }}
+{{ :de:services:network_services:vpn:11-win.png | }}
+{{ :de:services:network_services:vpn:12-win.png | }}
+{{ :de:services:network_services:vpn:13-win.png | }}
+{{ :de:services:network_services:vpn:14-win.png | }}
+{{ :de:services:network_services:vpn:17-win.png | }}
+{{ :de:services:network_services:vpn:18-win.png | }}
+{{ :de:services:network_services:vpn:19-win.png | }}
+{{ :de:services:network_services:vpn:20-win.png | }}
+++++
-. After logging in,  klick on the link to the AnyConnect client.
+++++ Step-by-step image instruction: macOS (please click) |
-{{ :de:services:network_services:vpn:ac1.png?500 |}}
-Now klick on the installation link to start the setup.
-{{ :de:services:network_services:vpn:ac2.png?500 |}}
-Now the auto detection process will start. The following three bullet points will describe the different outcomes of this process.
+{{ :de:services:network_services:vpn:01-mac.png | }}
-{{ :en:services:network_services:vpn:cisco_anyconnect1.png | The auto detection process}}
+{{ :de:services:network_services:vpn:02-mac.png | }}
-. If the process detects a Java runtime environment capable of Java Web Start the browser will display one or two security requests.
+{{ :de:services:network_services:vpn:04-mac.png | }}
-After these security requests are granted, the installation process will commence.
+{{ :de:services:network_services:vpn:05-mac.png | }}
+{{ :de:services:network_services:vpn:06-mac.png | }}
+{{ :de:services:network_services:vpn:07-mac.png | }}
+{{ :de:services:network_services:vpn:08-mac.png | }}
+{{ :de:services:network_services:vpn:09-mac.png | }}
+{{ :de:services:network_services:vpn:10-mac.png | }}
+{{ :de:services:network_services:vpn:11-mac.png | }}
+{{ :de:services:network_services:vpn:12-mac.png | }}
+{{ :de:services:network_services:vpn:13-mac.png | }}
+{{ :de:services:network_services:vpn:14-mac.png | }}
+{{ :de:services:network_services:vpn:15-mac.png | }}
+++++
-<WRAP center round tip 60%>
+. Please click on [[https://vpn.gwdg.de/|vpn.gwdg.de]] and log in with your credentials. The account name is usually the same as your email address. Please check [[en:services:network_services:eduroam:start|this list]] if you are not sure.
-Java is not needed for running the application, only for installing it!
-</WRAP>
-If the current user of the system does not have administrator privileges the administrator privileges will be requested or on Linux systems a
+You may also download directly the AnyConnect client [[https://ftp.gwdg.de/anyconnect/|from our ftp server]] using the username 'vpn' and the password 'fernzugriff'.  You can then directly continue with step 4.
-terminal with a prompt for the sudo password will be opened.
-On Linux this will fail when //xterm// is not installed.
-After the installation the client will start and establish a connection.
+. Click on //AnyConnect// within the navigation bar on the left.
-{{ :en:services:network_services:vpn:cisco_anyconnect2.png |Connection Established}}
-. In modern browsers where Java is deactivated, the installation process will stop and an installation file is offered for download.
+. Click on //Start AnyConnect//. If you do not have //AnyConnect// installed yet, you are asked to download the installation file. You may need to wait several seconds until the download starts.
-{{ :en:services:network_services:vpn:cisco_anyconnect3.png | Manual Installation}}
-Download the installation file by clicking on the offered link and run the installation manually.
-After the installation is complete the client will be launched. Enter //**vpn.gwdg.de**// as address for the connection, then click on connect to start the login.
-<WRAP center round important 60%>
+. Install AnyConnect from the file you have just downloaded. Please make sure that you are in possession of sufficient administration rights on your system or consult your administrator.
-Due to the current load in VPN, two more servers were set up in addition to vpn.gwdg.de: ** vpn-b.gwdg.de ** and ** vpn-c.gwdg.de **. We recommend using one of them.
-</WRAP>
+. Open the newly installed program //Cisco AnyConnect Secure Mobility Client// to start the VPN.
-{{ :en:services:network_services:vpn:cisco_anyconnect4.png | vpn.gwdg.de}}
+. Insert any gateway address (**vpn-b.gwdg.de** or **vpn-c.gwdg.de** or **vpn.gwdg.de**) and click on //Connect//.
-Enter the same username and password as in step 1 and click on //ok// to complete the login.
+. Enter your credentials. These are usually your email address and the corresponding password.
-After the login a connection will be established.
+. Accept the conditions for using the VPN.
-{{ :en:services:network_services:vpn:cisco_anyconnect5.png | login }}
-. If a installation via Active X is possible and allowed by the user the installation will proceed automatically and a connection will be established.
+You are now connected to the VPN.
-. After a successful  installation the AnyConnect-Client will be shown in the system tray. By right clicking or double clicking the symbol in the tray the VPN can be disconnected.
+If you want to start the VPN again, just start the client directly or visit [[https://vpn.gwdg.de/|vpn.gwdg.de]].
-{{ :en:services:network_services:vpn:cisco_anyconnect5.png | }}
-After the first installation the AnyConnect-Client can be launched like any installed application without visiting vpn.gwdg.de .