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en:services:network_services:eduroam:windows_8 [2019/02/10 15:06]
tkoerme
en:services:network_services:eduroam:windows_8 [2019/07/10 16:01] (current)
tkoerme [What should I do if the eduroam setup is not successful with the CAT tool?]
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-====== eduroam with Windows ====== +====== eduroam with Windows ​(Vista+)======
-Eduroam can be installed either with the Configuration Wizard (CAT) or manually. To install with the CAT, you must have an Internet connection to download the wizard. For example, the wizard can be downloaded from the GoeMobile network without logging in.+
  
-**Installation ​using the CAT tool is strongly recommended!** +Eduroam can be installed ​using either [[#Setting up the eduroam with the CAT tool |configuration wizard (CAT tool)]] or [[#Manual eduroam configuration|manual]]. To install with the CAT tool, you must have an Internet connection (LAN, WLAN, cellular) to download the wizard. ​
-===== Setting up the eduroam ​WLAN with the CAT tool =====+
  
-After downloading ​the eduroam ​configuration ​assistant from [[https://​cat.eduroam.org/?​idp=5055|here]] just run the //.exe// file. +**It is strongly recommended to install eduroam using the configuration ​wizard (CAT tool), which is available for participating institutes at https://​cat.eduroam.org ​**.
-This will launch the assistant. ​ Follow the assistant until you are asked for your credentials. +
-Enter your credentials according to the table in the [[en:​services:​network_services:​eduroam:#​username|username]] section. +
-{{ :​en:​services:​network_services:​eduroam:​cat-login-en.png |}} +
- After finishing the assistant your computer will automatically connect to the eduroam network if it is available. +
-{{ :​en:​services:​network_services:​eduroam:​cat-w8-done.png |}} +
-  +
-===== Manual eduroam configuration =====+
  
 +===== Setting up the eduroam with the CAT tool =====
  
 +After downloading the eduroam configuration assistant from [[https://​cat.eduroam.org/​|here]] just run the //.exe// file.
 +This will launch the assistant.  ​
  
-To manually set-up the connection for eduroam ​the following steps are necessary.+{{ :​en:​services:​network_services:​eduroam:​eduroam_catw101_en.png |}}
  
-1. Move the cursor ​to the right side of the Desktop and choose "​search"​.+Follow ​the assistant until you are asked for your credentials. 
 +Enter your credentials according ​to the table in the [[en:​services:​network_services:​eduroam:#​username|username]] section.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_search.png?​direct&​50 ​|Search Panel}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_catw103_en.png |}}
  
 + After finishing the assistant your computer will automatically connect to the eduroam network if it is available.
 + 
 +===== Manual eduroam configuration =====
 +To set up eduroam manually, you may need to install the T-TeleSec root certificate. You can download the root certificate from the following link and install it on your device: [[https://​www.pki.dfn.de/​fileadmin/​PKI/​zertifikate/​T-TeleSec_GlobalRoot_Class_2.crt]]]
  
-2. At next type in "​Control Panel" and click at the icon below. +The following steps are required for manual ​eduroam ​configuration
- +
-{{ :​en:​services:​network_services:​eduroam:​win8_search_control_panel.png?​direct |Control Panel}} +
- +
- +
-3. Actuallay the Control Panel is open. Then select "All Control Panel Items" in the Taskbar and choose "​Network and Sharing Center ". +
- +
-{{ :​en:​services:​network_services:​eduroam:​win8_all_control_panel_items.png?​direct |Control Panel Items}} +
- +
- +
-4. Now you Choose "Set up a new connection or network"​. +
- +
-{{ :​en:​services:​network_services:​eduroam:​win8_network_and_sharing_center.png?​direct |Network and Sharing Center}} +
- +
-{{ :​en:​services:​network_services:​eduroam:win8_setup_a_connection.png?​direct |Set Up a Connection}} +
  
-5In network name put “eduroam”,​ as security type “WPA2-Enterprise”,​ encryption type “AES”, click on “next”+1Click right on the network symbol in your status bar and choose **Open Network & Internet settings**.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_manually_connect.png?direct |Manually Connect}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_1.png?direct |}}
  
  
-6. Click on "​Change connection settings"​.+2. Click **Network and Sharing Center**.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_m_c_network.png?direct ​|Manually Connect to the Network}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_2_en.png?800 |}}
  
  
-7. Now you just change the Network properties+3. Now you choose **Set up a new connection or network**.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_eduroam_prop.png?direct ​|eduroam Properties}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_3_en.png?800 |}}
  
  
-8select “Microsoft:​ Protected EAP (PEAP)” as the method, ​click on “settings”+4Choose **Manually connect to a wireless network** and click next.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_big_mac_network.png?direct |Bic Mac Connection}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_4_en.png?direct |}}
  
  
-9check “validate server certificate” and in the list of root certificates select “T-TeleSec Global Root Class 2” (see the note below).Pick “Secure Password (EAP-MSCHAP v2)” as authentication method.+5In network name put **eduroam**,​ as security type **WPA2-Enterprise**,​ encryption type **AES**, click on next
  
-**// +{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_5_en.png?direct |}}
-It is strongly recommended to select an eduroam ​server in the configuration which connect to your computerThis ensures that your PC, mobile phone etc. only connect to the eduroam SSID at institutions and facilities which are allowed to broadcast eduroam WiFi. The check box “Connect to that server” must be enabled and the connection just below to the server eduroam.gwdg.de .Optional you can protect your identity in the eduroam Network, by setting the checkbox “enable identity protection” and typing the word eduroam in the right text box.//**+
  
-{{ :​en:​services:​network_services:​eduroam:​eduroampeap.png?​direct |Protected EAP}} 
  
 +6. Click on **Change connection settings**.
  
-10. click on configure and uncheck “automatically use Windows…”,​ click “OK”+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_6_en.png?direct |}}
  
-{{ :​en:​services:​network_services:​eduroam:​win8_eap_mchap2.png?​direct |EAP MCHAP2 Properties}} 
  
 +7. Now you just change the Network properties. Select **Microsoft:​ Protected EAP (PEAP)** as the method, click on **settings**.
  
-11. At Menue-card 802.1X settings, check Specify authentication mode and choose “User or computer authentication” and click on "​Ok"​.+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_7_en.png?direct |}}
  
-{{ :​en:​services:​network_services:​eduroam:​win8_advanced_settings.png?​direct |Advanced Settings}} 
  
 +8. Check the boxes for **Verify the server'​s identity by validating the certificate** and 
 +on **Connect to these servers** and uncheck **Enable Fast Reconnect**.
 +Activate the option **Enable Identity privacy** and enter **eduroam** in the following text field.
  
-12. Scroll with the Curser on the right side of the Desktop and choose "​Networks"​.Click on the "​eduroam"​ SSID...+Choose ​the certificate **T-TeleSec Global Root Class2** at the list of **Trusted Root Certification Authorities**.
  
-{{ :​en:​services:​network_services:​eduroam:​win8_networks.png?direct |Networks}}+Select **Secured password (EAP-MSCHAP v2)** as Authentication Method and click on **Configure**.
  
 +{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_8_en.png?​direct |}}
  
-13. Try to connect the "​eduroam"​ Network, press the "​Connect"​ Button... 
  
-{{ :​en:​services:​network_services:​eduroam:​win8_choose_eduroam.png?​direct&​200 |Chosse eduroam}}+9. Uncheck **automatically use Windows…** and click **OK**
  
 +{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_9_en.png?​direct |}}
  
-14. Click on "​Connect"​ ... 
  
-{{ :​en:​services:​network_services:​eduroam:​win8_continue_warning.png?direct |Continue Warning}}+10. Click on **Advanced settings**. Check **Specify authentication mode** and choose **User authentication**.
  
 +{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_10_en.png?​direct |}}
  
-15. At last sign in with your [[en:​services:​network_services:​eduroam:​#​username|username]] and password.+{{ :en:​services:​network_services:​eduroam:​eduroam_win10_11_en.png?direct |}}
  
-{{ :​en:​services:​network_services:​eduroam:​win8_user_login.png?​direct&​200 |User Login}} 
  
-Now you can connect to eduroamIf this does not happen automatically after set-up just click the SSID in the list of available wireless networks to connect. For details ​on how to log-in see information ​[[#username |above]].+11At last click on "Save credentials"​ and type in your [[en:​services:​network_services:​eduroam:​#username|username]] and password.
  
-Account administration (changing passwords etc.)[[https://portal.gwdg.de/|Customer Portal]].+{{ :en:services:​network_services:​eduroam:​eduroam_win10_12_en.png?​direct& ​|}}
  
 +Now you can connect to eduroam. If this does not happen automatically after set-up just click the SSID in the list of available wireless networks to connect. ​
  
 +=====What should I do if the eduroam setup is not successful with the CAT tool?=====
  
-=== Note in term of an incorrect connection: ===+Please first delete the existing eduroam profile on your system. Then use the CAT tool to set up eduroam again.
  
-In the past it happened quite often, that Wi-Fi was not always available. The reason ​for this was mostly the internal Windows driver for the wireless adapter. To eliminate this error, please use the current WLAN driver from your laptop manufacturer'​s website and install it. In the case that no Windows 8 or 8.1 drivers are available, please use the latest ​Windows ​7 drivers.+**Instructions ​for deleting ​the eduroam profile under Windows**
  
 +1. Please open the "​Command Prompt"​ window. \\
 +For example, you can open the "​Command Prompt"​ window by typing the command //cmd// into the search field // Enter text here to search// in the menu bar at the bottom of the screen and then pressing the Enter key.
  
-Sometimes Windows 8 use a default profile for the connection with the "eduroam" ​WiFi- Network and you cant't change ​the Settings anymoreIn this case you must delete these default ​profile+2. In the "Command Prompt" ​window, enter the following command(If the eduroam ​profile ​has not been successfully deleted, please use **name=Eduroam**!)\\
  
-To delete the default profile, use the shortcut "​Windows + Q" and open the "​Command Prompt"​. Then type the command: ​//**netsh wlan delete profile name = "eduroam"**// and press "​Enter"​. If you have a different name for your network, ​ replace the word "​eduroam"​ with you current networkname. ​+**//netsh wlan delete profile name=eduroam//**
  
-{{ :​en:​services:​network_services:​eduroam:​win8_terminal.png?direct |Delete Networkprofile manually}}+{{ :​en:​services:​network_services:​eduroam:​eduroam_win10_13_blank.png?direct |}}
  
-==== Note ====+Result:  
 +The eduroam profile is now deleted from your system.
  
-A secure, encrypted connection can also be established without validating the server certificate. The certificate ensures the client that the connection is made to a legitimate access point of the intendet wireless network. Therefore validation is recommended. 
  
-If the certificate is not available from the list it can be downloaded from [[http://​ca.gwdg.de]] with a right-click on the installation link, selecting download and installing it with a double click. The certificate is also available through the update of the "root certificates" ​ [[http://​windowsupdate.microsoft.com]] or from the "​optional updates"​ of the Windows Update application (see also KB931125). 
  
-If authentication fails despite correct username and password the cause may be a certificate problem. For testing the validation can be disabled.