Print Server

This article describes how to connect a Windows 10 PC to a printer queue provided by the GWDG via gwdg-print3.gwdg.de. gwdg-print3 is a server with Windows 2019 as its operating system. We recommend gwdg-print3 to users who are setting up a GWDG printer queue for the first time (e.g. on a new PC). If you have already set up GWDG printer queues using the old gwdg-print, there will be no change for you because these old printer queues will continue to work.

If you would like to set up a printer which is located in your office or institute, please have a look at Centrally managed institution printers

Howto install a GWDG printer queue on a Windows 10 Computer in GWDG's Active Directory

Click on the Windows logo in the bottom left corner to open the Start menu. Then click on the small “gear” to get to the settings.


Now click on “Devices”


and next on “Printers and scanners” in the left column.


Click on “Add a printer or scanner”.


Now, Windows is looking for new printers. But this won't be successfull here. So click on “The printer that I want isn't listed”.


In the next step, Windows offers you to “Find a printer by other options”. Choose “Select a shared printer by name”. As an example we want to add a printer called “color” on gwdg-print3. So please enter \\gwdg-print3.gwdg.de\color in the text field and click on “Next”.


Windows is downloading the printerdriver from gwdg-print3 now. When this ist done, click on “Next”


You can now print a testpage if you want. In the next step click on “Finish”.


Now you can see new printer as “color on gwdg-print3.gwdg.de”.
When the printer setup is done, it is a good idea to check which printer is the default printer now. Windows very often sets a new printer as the default printer. That's not always what you want. So it is a good idea to uncheck the box labled “Let Windows manage my default printer”,


Select the printer that you want as your default printer, click on “Manage”


and then on “Set as default”.


Howto install a GWDG printer queue on a Windows 10 Computer that is not in GWDG's Active Directory

The procedure is generally the same as described above.
If your computer is not a member of our Active Directory, Windows will ask for your user name and password when you try to connect to the print server. Enter gwdg\<YOUR_GWDG_ACCOUNT> as user name (e.g.: gwdg\tgwd1) and your password. Klick on “Remember my password”. Otherwise the printer you have just installed will not work after your next login.

Troubleshooting

Printjob to large

Our printserver uses the so called Line Printer Daemon Protocol to transmit print jobs. Internally, the size of a print job is stored as a 32-bit integer variable. With 32 bit integer you can only “count” up to 2GB. Larger print jobs might block the queue or produce an empty page. The only thing that helps is to delete the print job and reprint it in a lower resolution or split it into seperate documents.

My printer is not shown

Sometimes Windows 10 does not show all the installed printers on your PC. In this case press the winows key and “R” at the same time to run a command. Enter
shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{2227A280-3AEA-1069-A2DE-08002B30309D}


and click on “OK” and restart your PC if necessary.