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The following sections show you where you can get status Information and where you can get support in case of problems.
- Cluster status page
- HPC announce mailing list
Using the GWDG Support Ticket System
Write an email to firstname.lastname@example.org. In the body:
- State that your question is related to the batch system.
- State your user id (
- If you have a problem with your jobs please always send the complete standard output and error!
- If you have a lot of failed jobs send at least two outputs. You can also list the jobids of all failed jobs to help us even more with understanding your problem.
- If you don’t mind us looking at your files, please state this in your request. You can limit your permission to specific directories or files.