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en:services:storage_services:backup:tsm:admin:opdoc:anr8779e [2019/11/22 10:35] (current)
bnachtw created
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 +====== ANR8779E ======
 +===== error code=2 =====
 +==== symptoms ​ & effects====
 +<​code>​ANR 8779E Unable to open drive <​NAME>,​ error number= 2</​code>​
 +  * Drives go unavailable on Library Client
 +  * Also Error message <​code>​ANR1401W Mount request denied for volume <​NAME>​ - mount failed.</​code>​
 +==== Explanation & Remedy====
 +Possible Reasons:
 +=== SCSI connection lost on Library Client ===
 +  * check if all tape drives are still visible on client
 +    * Linux: ''​lssci | grep tape'',​ ''​lssci | grep tape | wc -l''​
 +  * rescan scsi-bus:
 +    * Linux: ''​rescan-scsi'​.sh''​
 +  *  restart Tape Driver ​
 +    * Linux : ''/​etc/​initi.d/​lin_tape restart''​
 +
 +=== Persitent Naming fails due to an temporary SCSI-Error ===
 +  * Linux: reload udev admin rules: ''​udevadm trigger''​
 +
 +===== error code=16 =====
 +==== symptoms ​ & effects====
 +<​code>​ANR 8779E Unable to open drive <​NAME>,​ error number= 16</​code>​
 +  * Drives go unavailable on Library Manager, Path to drives go offline
 +  * Also Error message <​code>​ANR8779E Unable to open drive <​NAME>,​ error number= 16.
 +</​code>​
 +==== Explanation & Remedy====
 +
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