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—en:services:storage_services:backup:tsm:admin:opdoc:anr8779e [2019/11/22 10:35] (current) – created bnachtw
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 +====== ANR8779E ======
 +===== error code=2 =====
 +==== symptoms  & effects====
 +<code>ANR 8779E Unable to open drive <NAME>, error number= 2</code>
 +  * Drives go unavailable on Library Client
 +  * Also Error message <code>ANR1401W Mount request denied for volume <NAME> - mount failed.</code>
 +==== Explanation & Remedy====
 +Possible Reasons:
 +=== SCSI connection lost on Library Client ===
 +  * check if all tape drives are still visible on client
 +    * Linux: ''lssci | grep tape'', ''lssci | grep tape | wc -l''
 +  * rescan scsi-bus:
 +    * Linux: ''rescan-scsi'.sh''
 +  *  restart Tape Driver 
 +    * Linux : ''/etc/initi.d/lin_tape restart''
 +
 +=== Persitent Naming fails due to an temporary SCSI-Error ===
 +  * Linux: reload udev admin rules: ''udevadm trigger''
 +
 +===== error code=16 =====
 +==== symptoms  & effects====
 +<code>ANR 8779E Unable to open drive <NAME>, error number= 16</code>
 +  * Drives go unavailable on Library Manager, Path to drives go offline
 +  * Also Error message <code>ANR8779E Unable to open drive <NAME>, error number= 16.
 +</code>
 +==== Explanation & Remedy====
 +
 +
 +
 +
 +
 +