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en:services:general_services:print_scan_services:print_server:start [2019/09/26 12:48]
unolte [Usage on Windows 10 Computers in GWDG's Active Directory]
en:services:general_services:print_scan_services:print_server:start [2019/10/07 16:14] (current)
unolte [Print Server]
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 ====== Print Server ====== ====== Print Server ======
-This article describes how to connect a Windows 10 PC with a printer queue provided by the GWDG via gwdg-print3.gwdg.de. gwdg-print3 is a server with Windows 2019 as its operating system. We recommend gwdg-print3 to users who are setting up a GWDG printer queue for the first time (e.g. on a new PC). If you have already set up GWDG printer queues using the old gwdg-print, ​this will not change because these printer queues will continue to work.+This article describes how to connect a Windows 10 PC to [[en:​services:​general_services:​print_scan_services:​standard_printing:​start|printer queue provided by the GWDG]] via gwdg-print3.gwdg.de. gwdg-print3 is a server with Windows 2019 as its operating system. We recommend gwdg-print3 to users who are setting up a GWDG printer queue for the first time (e.g. on a new PC). If you have already set up GWDG printer queues using the old gwdg-print, ​there will be no change ​for you because these old printer queues will continue to work.
  
 If you would like to set up a printer which is located in your office or institute, please have a look at If you would like to set up a printer which is located in your office or institute, please have a look at
 [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​general_services:​print_scan_services:​start#​zentral_verwaltete_institutsdrucker|Centrally managed institution printers]] [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​general_services:​print_scan_services:​start#​zentral_verwaltete_institutsdrucker|Centrally managed institution printers]]
-===== Usage on Windows 10 Computers ​in GWDG's Active Directory =====+===== Howto install a GWDG printer queue on Windows 10 Computer ​in GWDG's Active Directory =====
  
 Click on the Windows logo in the bottom left corner to open the Start menu. Then click on the small "​gear"​ to get to the settings.\\ Click on the Windows logo in the bottom left corner to open the Start menu. Then click on the small "​gear"​ to get to the settings.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_01.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_01.png|}}
 \\ \\
 +\\
 Now click on "​Devices"​\\ Now click on "​Devices"​\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_02.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_02.png|}}
 \\ \\
 +\\
 and next on "​Printers and scanners"​ in the left column.\\ and next on "​Printers and scanners"​ in the left column.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_03.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_03.png|}}
 \\ \\
 +\\
 Click on "Add a printer or scanner"​.\\ Click on "Add a printer or scanner"​.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_04.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_04.png|}}
 \\ \\
 +\\
 Now, Windows is looking for new printers. But this won't be successfull here. So click on "The printer that I want isn't listed"​.\\ Now, Windows is looking for new printers. But this won't be successfull here. So click on "The printer that I want isn't listed"​.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_05.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_05.png|}}
 \\ \\
 +\\
 In the next step, Windows offers you to "Find a printer by other options"​. Choose "​Select a shared printer by name". As an example we want to add a printer called "​color"​ on gwdg-print3. So please enter  In the next step, Windows offers you to "Find a printer by other options"​. Choose "​Select a shared printer by name". As an example we want to add a printer called "​color"​ on gwdg-print3. So please enter 
 ''​\\gwdg-print3.gwdg.de\color''​ ''​\\gwdg-print3.gwdg.de\color''​
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 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_06.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_06.png|}}
 \\ \\
- +\\ 
-Windows is downloading the printerdriver from gwdg-print3 now, adds the printer and asks you if you want to print a testpage. +Windows is downloading the printerdriver from gwdg-print3 now. When this ist doneclick on "Next"\\
-Click on "Finish" ​when you are done.\\+
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_07.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_07.png|}}
 \\ \\
- +\\ 
-Now you can see new printer as "color on gwdg-print3.gwdg.de".\\+You can now print a testpage if you want. In the next step click on "Finish".\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_08.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_08.png|}}
 +\\
 \\ \\
  
 +Now you can see new printer as “color on gwdg-print3.gwdg.de”.\\
 When the printer setup is done, it is a good idea to check which printer is the default printer now. Windows very often sets a new printer as the default printer. That's not always what you want. So it is a good idea to uncheck the box labled "Let Windows manage my default printer",​\\ When the printer setup is done, it is a good idea to check which printer is the default printer now. Windows very often sets a new printer as the default printer. That's not always what you want. So it is a good idea to uncheck the box labled "Let Windows manage my default printer",​\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_09.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_09.png|}}
 \\ \\
 +\\
  ​Select the printer that you want as your default printer, click on "​Manage"​ \\  ​Select the printer that you want as your default printer, click on "​Manage"​ \\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_10.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_10.png|}}
 \\ \\
 +\\
 and then on "Set as default"​.\\ and then on "Set as default"​.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_11.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_11.png|}}
 \\ \\
- +\\ 
- +===== Howto install a GWDG printer queue on Windows 10 Computer that is not in GWDG'​s ​Active Directory =====
- +
-===== Usage on Windows 10 from non Active Directory ​computers ​=====+
  
 The procedure is generally the same as [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​general_services:​print_scan_services:​print_server:​start#​usage_on_windows_10_computers_in_gwdg_s_active_directory| described above]]. The procedure is generally the same as [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​general_services:​print_scan_services:​print_server:​start#​usage_on_windows_10_computers_in_gwdg_s_active_directory| described above]].
 \\ \\
-If your computer is not a member of our Active Directory, Windows will ask for your user name and password when you try to connect to the print server. Enter gwdg\<​YOUR_GWDG_ACCOUNT>​ as user name (e.g.: gwdg\unolte) and your password. Klick on "​Remember my password"​. Otherwise the printer you have just installed will not work after your next login.\\+If your computer is not a member of our Active Directory, Windows will ask for your user name and password when you try to connect to the print server. Enter gwdg\<​YOUR_GWDG_ACCOUNT>​ as user name (e.g.: gwdg\tgwd1) and your password. Klick on "​Remember my password"​. Otherwise the printer you have just installed will not work after your next login.\\
 {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_06a.png|}} {{:​en:​services:​general_services:​print_scan_services:​print_server:​win10-drucken_engl_06a.png|}}
  
  
 =====Troubleshooting ===== =====Troubleshooting =====
 +
 +==== Printjob to large ====
 +Our printserver uses the so called Line Printer Daemon Protocol to transmit print jobs. Internally, the size of a print job is stored as a 32-bit integer variable. With 32 bit integer you can only "​count"​ up to 2GB. Larger print jobs might block the queue or produce an empty page. The only thing that helps is to delete the print job and reprint it in a lower resolution or split it into seperate documents.
 +
 +==== My printer is not shown ====
 Sometimes Windows 10 does not show all the installed printers on your PC. In this case press the winows key and "​R"​ at the same time to run a command. Enter\\ Sometimes Windows 10 does not show all the installed printers on your PC. In this case press the winows key and "​R"​ at the same time to run a command. Enter\\
 ''​shell:::​{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::​{2227A280-3AEA-1069-A2DE-08002B30309D}''​\\ ''​shell:::​{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::​{2227A280-3AEA-1069-A2DE-08002B30309D}''​\\
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 and click on "​OK"​ and restart your PC if necessary.\\ and click on "​OK"​ and restart your PC if necessary.\\
 +
 +----
 +