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en:current:covid-19 [2020/04/20 11:18]
pwieder
en:current:covid-19 [2020/04/20 11:20]
pwieder
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   * The GWDG now also carries out most of its work from home and operates only with every limited staff on-site.   * The GWDG now also carries out most of its work from home and operates only with every limited staff on-site.
   * The usual opening hours are suspended until further notice. Access to our premises is no longer possible.   * The usual opening hours are suspended until further notice. Access to our premises is no longer possible.
-  * For questions and problems you can still reach us through our [[https://​www.gwdg.de/​support|support web site]], by E-Mail, by phone +49 551 201-1523, or though ​Rocket.Chat. Support requests will be processed normally.+  * For questions and problems you can still reach us through our [[https://​www.gwdg.de/​support|support web site]], by E-Mail, by phone +49 551 201-1523, or via Rocket.Chat. Support requests will be processed normally.
   * Receipt of mail and delivery of goods are still guaranteed.   * Receipt of mail and delivery of goods are still guaranteed.
   * We understandably see an increased demand for VPN access. For this purpose, our capacities of the central [[https://​vpn.gwdg.de/​|vpn.gwdg.de]] service have been increased. In parallel, additional services were put into operation with //​vpn-b.gwdg.de//​ and //​vpn-c.gwdg.de//​ in order to be able to offer higher capacities. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​vpn_tools:​start|here]].   * We understandably see an increased demand for VPN access. For this purpose, our capacities of the central [[https://​vpn.gwdg.de/​|vpn.gwdg.de]] service have been increased. In parallel, additional services were put into operation with //​vpn-b.gwdg.de//​ and //​vpn-c.gwdg.de//​ in order to be able to offer higher capacities. Further information is available [[https://​info.gwdg.de/​docs/​doku.php?​id=en:​services:​mobile_working:​vpn_tools:​start|here]].